Avaya 555-231-743 manual Translations and Testing Miscellaneous Translations 151

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Miscellaneous Translations	151

change vector 1					Page	2 of	3
					CALL VECTOR
12	collect	3	digits after announcement 382
13	route-to	digits with coverage y
14	route-to	number		0	with cov n if unconditionally
15
16	goto	step		2	if unconditionally
17
18
19
20	collect	3	digits after announcement 383
21	goto	step		13	if unconditionally
22

This vector does the following:

1.The caller hears ringback for 2 seconds.

2.Announcement 381 plays. This announcement asks callers to do one of the following:

■Press 0 or wait if they want the front desk; if they press for the timeout, they are routed to the front desk.

■Press 1 if they want the reservation desk; if they press routed to extension 105, which is the reservations desk.

0or wait

1, they are

■Press 2 if they know the guest room extension; if they press 2 , they are routed to announcement 382, which tells them to dial the guest room extension.

■Press 3 if they want to retrieve their voice messages; if they press 3 , the call is routed to the voice messaging system.

■Press 4 if they know the department they wish to access (such as catering); if they press 4 , they are routed to announcement 383, which gives them a listing of several extensions at the hotel that they can dial directly.

■Press 5 to start over again; if they press 5 , the caller hears announcement 381, which repeats all of the options.

■If the caller dials anything else, the call is routed to the front desk.