Avaya 555-231-743 manual Maintenance

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Continuing with the Switch Installation
Maintenance	239

■Remind the customer to provide information about any new telephone numbers and services to the guests, such as instructions that show guests how to do their own Automatic Wakeup calls and Do Not Disturb requests. The information about those features is in GuestWorks and DEFINITY ECS Hospitality Operations.

■If the customer has a maintenance contract with Avaya, tell the customer that all trouble calls, whether they involve the switch, the INTUITY AUDIX or INTUITY Lodging, or the INTUITY Lodging Call Accounting, should go to 1-800-242-2121. Outside of the United States and Canada, the customer should call their local Avaya representative.

Maintenance

Maintenance procedures for the switch are the same as for other Avaya DEFINITY ECS products. See the appropriate maintenance document for more information:

■DEFINITY ECS Maintenance for R9r

■DEFINITY ECS Maintenance for R9csi

■DEFINITY ECS Maintenance for R9si.