GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Translations and Testing

 

Switch-to-PMS Link Translations

215

 

 

Controlled Restrictions

When Controlled Restrictions are applied to guest rooms, calls made to those rooms or from those rooms are routed to intercept treatment. The recommended intercept treatment is shown in the following example. Use the change system-parameters features command to set the controlled restriction intercept treatment.

change system-parameters features

Page

3 of 10

FEATURE-RELATED SYSTEM PARAMETERS

 

 

Reserved Slots for Attendant Priority Queue: 5

Time before Off-hook Alert: 10

Emergency Access Redirection Extension:

Number of Emergency Calls Allowed in Attendant Queue: 5

Call Pickup Alerting? n

Temporary Bridged Appearance on Call Pickup? y

Call Pickup on Intercom Calls? y

Directed Call Pickup? n

Extended Group Call Pickup: none

Deluxe Paging and Call Park Timeout to Originator? y

Controlled Outward Restriction Intercept Treatment: attendant

Controlled Termination Restriction (Do Not Disturb): coverage

Controlled Station to Station Restriction: attendant

AUTHORIZATION CODE PARAMETERS

Authorization

Codes Enabled? y

 

Authorization Code

Length:

7

Authorization Code Cancellation

Symbol: #

 

Attendant

Time Out Flag? n

 

Display Authorization Code?

y

Controlled Toll Restriction Replaces: station-station

The PMS automatically applies controlled restrictions to guest rooms as guests check in and check out. If the PMS link is down, you will have to apply and remove controlled restrictions manually. Administer the controlled restriction feature access codes using the screens beginning on page 86. You can also assign feature buttons on the attendant console for the Controlled Restrictions feature. See “Attendant Console Button Layouts (Switch)” on page 106 for more information.

Optionally, customers can substitute Toll Restriction for the standard Outward or Station-to-Station restrictions. Using the Controlled Toll Restriction replaces field, you can enter none, outward, or station-station. If you enter none, the customer has access to Outward, Total, Termination, and Station-to- Station restrictions. If you enter outward, the customer has access to Toll, Total, Termination, and Station-to-Station restrictions. If you enter station-station, the customer has access to Outward, Total, Termination, and Toll restrictions. In this example, Toll Restriction is substituted for Station-Station Restriction.

Instruct customers to use the GuestWorks and DEFINITY ECS Hospitality Operations document to learn more about Controlled Restrictions and how to use them.

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Avaya 555-231-743 manual Controlled Restrictions, Authorization Code Parameters