Avaya 555-231-743 manual Database Swap Testing

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Switch-to-PMS Link Translations	221

Database Swap Testing

To test database swapping, do the following:

1.Busy-out the PMS link using the busyout pms-linkcommand.

2.Do a check-in or check-out on the test room from the attendant console or backup telephone. This sets the flag for the switch to request a database swap from the PMS.

3.Release the PMS link using the release pms-linkcommand.

4.Use the status pms-linkcommand to verify the database swap between the switch and the PMS. A database swap can take from 20 minutes to 1 hour. If the database swap completes immediately, the PMS may only be set up for an “empty swap” as opposed to a full swap. Contact the PMS vendor and request that the vendor change the system setup to do a full swap when one is requested by the switch.

status pms-link

PMS LINK STATUS

Physical Link State: Up

Protocol State: Up

Database Swapping? Yes

NOTE:

Before the database swapping begins, the Database

Swapping field may show Pending.

5.When the database swapping is complete, the Database Swapping field displays No. Use the status station XXXX command (where XXXX is a guest room number) on a few guest rooms to confirm that the check-in and check-out status agrees between the switch and the PMS.

6.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .