GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Technician Handbook for Hospitality Installations | November 2000 |
Translations and Testing |
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Miscellaneous Translations | 130 |
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■Dial by Name
Secondary extensions that are checked in as part of a suite have an asterisk (*) inserted before the name that is stored in the names database. This prevents someone from using Dial by Name to access a secondary extension; only the primary extension can be accessed. However, when a guest calls the attendant or a display telephone from one of the secondary extensions, the guest name (with the asterisk in front of it) displays.
■Do Not Disturb
When one of the telephones in a suite of telephones has Do Not Disturb activated, calls to that telephone go to intercept treatment, not to the next
■Housekeeping Status Updates
When room status is updated by housekeeping, it should be done from the primary extension for that room in order to be properly recorded. If housekeeping updates the status from the secondary extensions in the suite, the status for the suite (the primary extension) will not be updated.
■Mailboxes
Mailboxes on the INTUITY system must be created manually for suites of rooms.
■Message Waiting Lamps
Messages left for the primary extension do not light the message waiting lamps of the secondary extensions unless the Message Lamp Ext field for the secondary extensions contains the primary extension. In some cases, the customer will want each telephone to have its own message waiting lamp. In other cases, the customer will want a single message waiting lamp for all telephones in a suite.
