GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Hospitality Features

 

 

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Hospitality Features

DEFINITY now has different offer categories for customers. Offer Category A contains all possible DEFINITY features and is used by the DEFINITY ECS and ProLogix products. Offer Category B contains a subset of Offer Category A features used by the GuestWorks and DEFINITY BCS products. The following is an abbreviated list of the hospitality features most likely to be used in your installation:

Analog Station Caller ID

Answer Detection

ASCII Data Over the Switch-to-Property Management System (PMS) Link

Attendant Backup

Attendant Split Swap

Authorization Codes

Automated Attendant

Automatic Alternate Routing (AAR)

Automatic Route Selection (ARS)

Automatic Selection of DID Numbers

Attendant-activated Automatic Wakeup Service

Attendant-activated Do Not Disturb

Basic Call Management System (BCMS)

Busy Verification

Call Vectoring (requires the TN750C circuit pack when using Call Vectoring for the Automated Attendant feature)

Check-in/Check-out

Controlled Restrictions

Crisis Alert to attendant console, display station, or digital pager

Custom Selection of VIP DID Numbers (new for R9)

Daily Wakeup

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Avaya 555-231-743 manual Hospitality Features