GuestWorks and DEFINITY ECS Release 9 | Issue 1 |
Technician Handbook for Hospitality Installations | November 2000 |
About This Handbook |
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Reasons for Issue | xii |
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Reasons for Issue
This document replaces the GuestWorks Issue 6 Technician Handbook
■To update all information related to Release 9 of the DEFINITY ECS software. GuestWorks now uses the same software release numbering as
DEFINITY ECS.
■To update information about the Transmission Control Protocol/Internet Protocol (TCP/IP) messaging connectivity between the switch and the INTUITY™ voice messaging system.
■To add information about Custom Selection of VIP Direct Inward Dialing (DID) Numbers.
Conventions
The following conventions are used in this handbook:
■In this handbook, the term “switch” refers to the telephone switching equipment (GuestWorks, DEFINITY ECS, ProLogix, or DEFINITY BCS); the term “INTUITY” refers to the voice messaging and call accounting platform; and the term “PMS” refers to the Property Management System provided by the customer.
■All screens shown in this handbook are approximations of how the actual screens appear. Depending on the system options, the screens may vary.
■The terms “attendant console” and “backup telephone” are used in this document. The attendant console is the model 302 that is usually found at the front desk. The preferred backup telephone is the model 6424 or 8434 telephone with
■For most hospitality installations, the MAP/5P is the voice messaging platform of choice. For very large installations that require more voice ports or message storage, the MAP/40P or MAP/100 may be used. Unless otherwise noted, the term “MAP” refers to any of the different platforms. Any differences between the platforms (other than capacities) will be noted in this handbook.
■This handbook documents two versions of the INTUITY system — Release 4.4 (R4.4) and Release 5 (R5). Unless otherwise specified, all connectivity and administration applies to either release.
