Avaya 555-231-743 manual Considerations

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Miscellaneous Translations	129

Considerations

There are some considerations when setting up suite telephones.

■Automatic Selection of DID Numbers and Custom Selection of VIP DID Numbers for Guest Rooms

If Automatic Selection of DID Numbers or Custom Selection of VIP DID Numbers is active, a DID number is assigned only to the primary extension (the one that appears in the check-in message), not to all of the secondary hunt-to extensions.

■Automatic Wakeup

An Automatic Wakeup will be set and delivered only for the extension dialed, not the hunt-to extensions. If the wakeup call is placed and the telephone is busy, the wakeup call is retried two more times at 5-minute intervals.

■Call Coverage

If Station Hunt Before Coverage is active, a call to a busy telephone tries to terminate to the hunt-to telephone before going to coverage. If the call goes to coverage, it goes to the coverage of the originally-dialed number. This is true unless the dialed number is an XDID number, and then the call goes to the coverage of the non-XDID telephone found in the XDID’s hunt- to field.

■Call Detail Recording

Calls made from any of the secondary suite telephones will record the extension that placed the call, not the primary suite extension. Billing for calls from secondary extensions must be coordinated with the call accounting system vendor.

■Check-In

If the primary extension or any of the secondary extensions are already in the checked-in state, the room will not be checked in, and the message “Room Already Occupied” will display.

■Check-Out

If the primary extension is not in the occupied state, the message “Room Already Vacant” is displayed, and no rooms are checked out. If any secondary extensions are in the vacant state, all extensions will be checked out, and “Check Out Complete” is displayed.

■Controlled Restrictions

When a controlled restriction is applied to the primary extension, the restriction is applied to all secondary extensions. This applies to restrictions done from the PMS, the attendant console, or from an authorized telephone.