Avaya 555-231-743 manual Translations and Testing Miscellaneous Translations 131

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Miscellaneous Translations	131

■PMS Synchronization

In some cases, the PMS database and the switch database may get out-of-sync, and the telephones in a suite may not have the same status. If this happens, front desk personnel may have to check out the room (saving any messages for that room) and then retry the check-in.

During a database swap, if the PMS sends an extension that should be checked in but that is not currently checked in, all extensions in the hunt-to chain are updated along with the primary extension, regardless of their current state.

During a Room Change, the information for the old primary extension and secondary hunt-to extensions is cleared. All of the old information is inserted for the new room number.

During a Room Swap, the system will change the guest name and coverage path between the two rooms for the primary extension and the secondary extensions.

■Send All Calls

When a telephone has Send All Calls active, and the telephone is called, the call goes directly to coverage, and no station hunting is done. If a hunt-to telephone has Send All Calls active, it is skipped in the hunt-to chain.