GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Translations and Testing

 

Switch-to-PMS Link Translations

226

 

 

Controlled Restrictions Testing

To test Controlled Restrictions, do the following:

1.From the PMS terminal, activate Outward Restriction on the test room.

2.Use the status station XXXX command (where XXXX is the test room number). The status should appear as follows:

status station 1005

 

 

GENERAL STATUS

Type:

2500

Service State: in-srv/on-hook or disc

Extension:

1005

Download Status: not-applicable

Port:

01B0601

SAC Activated? no

Call Parked?

no

User Cntrl Restr: outward

Ring Cut Off Act?

No

Group Cntrl Restr: none

Active Coverage Option:

1

CF Destination Ext:

Message Waiting:

 

 

Connected Ports:

 

 

 

 

 

ACD STATUS

 

HOSPITALITY STATUS

Grp/Mod Grp/Mod Grp/Mod Grp/Mod Grp/Mod

AWU Call At:

/

/

/

/

/

User DND: not activated

/

/

/

/

/

Group DND: not activated

/

/

/

/

/

Room Status: occupied

/

/

/

/

/

 

On ACD Call? no

3.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .

4.From the PMS terminal, deactivate Outward Restriction on the test room.

5.Run the status station XXXX command again. The User Cntrl Restr field should be blank.

6.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .

Page 242
Image 242
Avaya 555-231-743 manual Controlled Restrictions Testing, User Cntrl Restr outward