GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Translations and Testing

 

INTUITY Lodging-to-PMS Translations

202

 

 

Table 12 gives a list of PMS alarm codes, the event IDs, a description of the problem, and a method to clear the problem. Use the Customer/Services Administration > Log Administration > Maintenance Log command to set up which maintenance events will display.

Table 12. PMS Event IDs Generated on the INTUITY

Alarm

 

 

 

Code

Event IDs

Description

Clearing

 

 

 

 

11

PMS01, PMS02,

The PMS communication

Restart PMS through

 

PMS04, PMS05,

link is down.

the command menu.

 

PMS06, PMS07

 

 

 

 

 

 

12

PMS08

An unknown PMS commu-

Stop and restart the

 

 

nication link problem.

voice system.

 

 

 

 

13

PMS10, PMS11, PMS38

Unable to manage allo-

Stop and restart the

 

 

cated memory.

voice system.

 

 

 

 

14

PMS14

PMS received a message

Stop and restart the

 

 

of an invalid size.

voice system.

 

 

 

 

15

PMS03, PMS09,

The PMS communication

Restart PMS through

 

PMS12, PMS13,

interface is having prob-

the command menu.

 

PMS15, PMS16,

lems.

 

 

PMS27, PMS29,

 

 

 

PMS30, PMS31,

 

 

 

PMS33, PMS34,

 

 

 

PMS35, PMS39, PMS43

 

 

 

 

 

 

16

PMS20, PMS22,

Unable to use the

Stop and restart the

 

PMS24, PMS25

assigned serial port.

voice system.

 

 

 

 

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Avaya 555-231-743 manual PMS08