GuestWorks and DEFINITY ECS Release 9

Issue 1

Technician Handbook for Hospitality Installations 555-231-743

November 2000

Translations and Testing

 

Miscellaneous Translations

137

 

 

Emergency Access to Attendant (Switch)

Use the display system-parameters customer-options command, Page 3, to verify that the Emergency Access to Attendant feature is enabled. This feature can only be enabled with the init login ID. Contact technical support or your COE if you do not have permission to make this change.

Use the change system-parameters features command to administer parameters for the Emergency Access to Attendant feature.

Time before Off-hook Alert — This is the system delay after a user goes off-hook before the attendant is notified of the condition.

Emergency Access Redirection Extension — Enter a backup extension that can receive off-hook alert calls.

Number of Emergency Calls Allowed in Attendant Queue

Enter the number of off-hook alert calls that you wish to allow at any one time in the attendant queue.

You must also administer the feature access code (see page 86) and the Off-Hook Alert option for the appropriate COS (see page 89).

change system-parameters features

Page

3 of 10

FEATURE-RELATED SYSTEM PARAMETERS

 

 

Reserved Slots for Attendant Priority Queue: 5

Time before Off-hook Alert: 10

Emergency Access Redirection Extension: 195

Number of Emergency Calls Allowed in Attendant Queue: 5

Call Pickup Alerting? n

Temporary Bridged Appearance on Call Pickup? y

Call Pickup on Intercom Calls? y

Directed Call Pickup? n

Extended Group Call Pickup: none

Deluxe Paging and Call Park Timeout to Originator? y

Controlled Outward Restriction Intercept Treatment: attendant

Controlled Termination Restriction (Do Not Disturb): attendant

Controlled Station to Station Restriction: attendant

AUTHORIZATION CODE PARAMETERS Authorization Codes Enabled? y

Authorization Code Length: 7

Authorization Code Cancellation Symbol: #

Attendant Time Out Flag? n

Display Authorization Code? y

Controlled Toll Restriction Replaces: none

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Avaya 555-231-743 manual Emergency Access to Attendant Switch, FEATURE-RELATED System Parameters