Avaya 555-231-743 manual Housekeeping Status Testing

GuestWorks and DEFINITY ECS Release 9	Issue 1
Technician Handbook for Hospitality Installations 555-231-743	November 2000
Translations and Testing
Switch-to-PMS Link Translations	227

Housekeeping Status Testing

To verify that the housekeeping status is updated, do the following:

1.Using a telephone in the test room, update the housekeeping status. If the PMS confirms the status change within 4 seconds, you will hear confirmation tone. If the status was not accepted, you will hear reorder tone. If you dialed an invalid code, you will hear intercept tone.

2.Verify that the status changed at the PMS terminal. You can also check the housekeeping status from the attendant console.

3.Use the list pms-downcommand to display any PMS messages that may help you troubleshoot link problems. The meanings of the PMS messages are found in “Appendix C — List PMS Down Events” on page 245 .

4.At a telephone designated for housekeeping updates, update the housekeeping status for the test room. If the PMS confirms the status change within 4 seconds, you will hear confirmation tone. If the status was not accepted, you will hear reorder tone. If you dialed an invalid code, you will hear intercept tone.

5.Verify that the status changed at the PMS terminal. You can also check the housekeeping status from the attendant console.

Provide a list of feature access codes and housekeeping status codes to the customer and the PMS vendor.