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Epson 3000/3500/3510/3600e Solving Image or Sound Problems, Replacing the Lamp, Where to Get Help

Models: 3000/3500/3510/3600e

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Power light	Status light	Lamp light	Temp light	Status and solution
Flashing blue	Varies	Flashing	Off	Replace the lamp soon to avoid
		orange		damage; do not continue using the
				projector
Off	Flashing blue	Off	Flashing	A fan or sensor has a problem; turn
			orange	the projector off, unplug it, and
				contact Epson for help
Off	Flashing blue	Flashing	Flashing	Auto Iris error; turn the projector off,
		orange	orange	unplug it, and contact Epson for help
Off	Flashing blue	Orange	Orange	Power error; turn the projector off,
				unplug it, and contact Epson for help
Off	Flashing blue	Flashing	Off	Internal projector error; turn the
		orange		projector off, unplug it, and contact
				Epson for help

Note: If the lights display a pattern not listed in the table above, turn the projector off, unplug it, and contact Epson for help.

Parent topic: Solving Problems

Related references

Where to Get Help

Related tasks

Cleaning the Air Filter

Replacing the Air Filter

Replacing the Lamp

Solving Image or Sound Problems

Check the solutions in these sections if you have any problems with projected images or sound.

Solutions When No Image Appears

Solutions When "No Signal" Message Appears

Solutions When "Not Supported" Message Appears

Solutions When Only a Partial Image Appears

Solutions When the Image is Not Rectangular

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Image 131

Epson 3000/3500/3510/3600e manual Solving Image or Sound Problems, Replacing the Lamp, Solutions When No Image Appears

Contents

Page Page Contents Using Basic Projector Features Wireless Network ProjectionAdjusting the Menu Settings Adjusting Projector FeaturesUsing WirelessHD Solving Problems Notices Technical SpecificationsPage Page Introduction to Your Projector Projector FeaturesProjector Features Where to Go for Additional InformationWarranty and Registration Information Product Box ContentsProduct Box Contents Additional Components Optional Equipment and Replacement PartsAdditional Components Parent topic: Projector FeaturesRelated references Optional Equipment and Replacement PartsParent topic: Projector Features Optional Equipment and Replacement Parts•epson.com/support U.S or epson.ca/support Canada Where to Go for Additional InformationWarranty and Registration Information Notations Used in the DocumentationProjector Parts - Front/Top Where to Get HelpProjector Parts - Remote Control Projector Part Locations5Lens 6Zoom ring 7Remote receiver Parent topic Projector Part Locations8Front adjustable foot 9Air filter cover and vent 1Lamp cover 2Exhaust vent 3Focus ring 4Lens cap6Component ports Projector Parts - Rear3Trigger out port 4RS-232C port Parent topic: Projector Part Locations Installing a Security CableProjector Parts - Base 12Service port 13Video port 14HDMI 2 port11Temp light Projector Parts - Control PanelProjector Light Status 1Lamp light1On button turns on projector Projector Parts - Remote Control53D Format button changes the 3D format Parent topic: Projector Part Locations 25Standby button turns off the projectorProjector Placement Projector Connections Setting Up the ProjectorProjector Placement Projector Setup and Installation OptionsRear Front Ceiling Rear Ceiling Vertical lens shift adjustment Parent topic: Projector PlacementProjector Feature Settings - Settings Menu Projection Distance16:9 Aspect Ratio Image or Screen Horizontal lens shift adjustmentScreen or image size 40 inches 101.6 cm Parent topic: Projector PlacementConnecting to External USB Devices Connecting to Video SourcesConnecting to Computer Sources Connecting to External SpeakersConnecting to a Component Video Source Connecting to Video SourcesConnecting to an HDMI Video Source Connecting to an MHL-CompatibleDeviceRelated references Parent topic: Connecting to Video SourcesProjector Feature Settings - Settings Menu Connecting to an MHL-CompatibleDeviceConnecting to a Component Video Source Parent topic: Connecting to Video SourcesParent topic: Connecting to Video Sources Parent topic: Connecting to Video SourcesProjector Feature Settings - Settings Menu Connecting to a Video Source for SoundConnecting to a Computer for Sound Connecting to Computer SourcesConnecting to a Computer for VGA Video Connecting to a Computer for HDMI Video and AudioRelated tasks Parent topic: Connecting to Computer SourcesConnecting to a Computer for Sound Connecting to a Computer for HDMI Video and AudioParent topic: Connecting to Computer Sources Connecting to External SpeakersParent topic Connecting to Computer Sources Connecting to a Computer for SoundParent topic: Projector Connections Connecting to External USB DevicesUSB Device Projection Selecting the Connected USB SourceSupported Slideshow File Types Supported Slideshow File TypesRelated references Related referencesParent topic: Connecting to External USB Devices Installing Batteries in the Remote ControlParent topic: Connecting to External USB Devices 2. Insert the batteries with the + and – ends facing as shown Parent topic: Setting Up the ProjectorSelecting Wireless Network Settings Manually Wireless Network ProjectionInstalling the Wireless LAN Module Installing the Wireless LAN ModuleOptional Equipment and Replacement Parts Selecting Wireless Network Settings ManuallyParent topic Wireless Network Projection 4.Select Network Configuration and press Enter Setting Wireless LAN Menu SettingsWireless LAN Menu Settings Parent topic: Wireless Network ProjectionSetting Parent topic: Wireless Network Projection Selecting Wireless Network Settings in WindowsSelecting Wireless Network Settings in OS Setting Up Wireless Network SecuritySetting Wireless Security Menu SettingsWireless Security Menu Settings Parent topic: Wireless Network ProjectionFocusing the Image Using the Focus Ring Using Basic Projector FeaturesAdjusting the Image Height Adjusting the Image Position Using Lens Shift1. Remove the projectors lens cover Projector Feature Settings - Settings Menu Parent topic: Using Basic Projector FeaturesTurning Off the Projector Selecting an Image SourceParent topic: Using Basic Projector Features Viewing 3D Images3.Begin playback from the video device Pairing the 3D Glasses with the ProjectorCharging the 3D Glasses Parent topic: Using Basic Projector Features Pairing the 3D Glasses with the Projector3D Viewing Range Parent topic: Viewing 3D ImagesParent topic: Viewing 3D Images Charging the 3D GlassesParent topic: Viewing 3D Images Selecting the Language for the Projector Menus3D Viewing Range Parent topic: Using Basic Projector Features Adjusting the Image HeightAdjusting the Image Position Using Lens Shift Adjusting the Image Position Using Lens ShiftImage Shape Parent topic: Using Basic Projector Features3V × 60% 1Center of lensParent topic: Using Basic Projector Features Image ShapeCorrecting Image Shape with the Keystone Buttons Correcting Image Shape with the Keystone ButtonsParent topic: Image Shape Parent topic: Using Basic Projector Features Focusing the Image Using the Focus RingResizing the Image with the Zoom Ring Vertical Remote Control OperationParent topic: Using Basic Projector Features Horizontal Selecting an Image SourceParent topic: Using Basic Projector Features Parent topic Using Basic Projector Features Changing the Projection Mode Using the MenusChanging the Projection Mode Using the Menus Projection ModesChanging the Image Aspect Ratio Input Signal Settings - Signal MenuImage Aspect Ratio Parent topic: Projection ModesAspect ratio setting Changing the Image Aspect RatioAvailable Image Aspect Ratios Parent topic: Image Aspect RatioTurning On Auto Iris Color ModeChanging the Color Mode Changing the Color Mode Available Color ModesAvailable Color Modes Turning On Auto Iris Using Picture in PictureSetting Available Picture in Picture OptionsAvailable Picture in Picture Options Parent topic: Using Basic Projector FeaturesProjecting a Slide Show Controlling the Volume with the Volume ButtonsParent topic: Using Picture in Picture Supported Slideshow File Types Slideshow FeaturesParent topic: Projecting a Slide Show Slideshow FeaturesSupported Slideshow File Types Starting a Slide Show3.Do one of the following to start your slide show Related tasks Parent topic: Projecting a Slide ShowSetting Parent topic: Starting a Slide ShowProjector Security Features Adjusting Projector FeaturesAdjusting the Color Convergence Panel Alignment Adjusting the Color Convergence Panel Alignment10.Select Start Adjustments and press Enter You see this screen 11.Press Enter 14.Select Adjust the four corners and press Enter You see this screen 18.Do one of the following Parent topic: Adjusting Projector FeaturesParent topic: Adjusting Projector Features Projector Security FeaturesProjector Memory Options - Memory Menu Parent topic: Adjusting Projector Features Locking the Projectors ButtonsInstalling a Security Cable Projector Parts - Rear Installing a Security CableParent topic Projector Security Features Parent topic: Locking the Projectors ButtonsWirelessHD Transmitter Placement Using WirelessHDWirelessHD Transmitter Parts WirelessHD Transmitter PartsParent topic: Using WirelessHD WirelessHD Transmitter PlacementConnecting the WirelessHD Transmitter Parent topic: Using WirelessHD1.Plug the AC adapter into the AC input port on the WirelessHD transmitter and into an electrical outlet Parent topic: Using WirelessHD Viewing WirelessHD ContentParent topic: Using WirelessHD Switching WirelessHD Sources Parent topic: Using WirelessHD Using the WirelessHD Picture in Picture FeatureParent topic Using WirelessHD Image Quality Settings - Image Menu Adjusting the Menu SettingsUsing the Projectors Menus Using the Projectors Menus8.Press Menu or Esc to exit the menus Parent topic: Adjusting the Menu SettingsDescription Image Quality Settings - Image MenuSetting OptionsParent topic: Adjusting the Menu Settings SettingColor Mode Input Signal Settings - Signal MenuSetting Setting Available Image Aspect Ratios Setting AdvancedParent topic: Adjusting the Menu Settings Viewing 3D Images Projector Feature Settings - Settings MenuSetting Setting Setting Parent topic: Adjusting the Menu Settings Locking the Projectors ButtonsUnlocking the Projectors Buttons SettingDescription Projector Memory Options - Memory MenuSetting Parent topic: Adjusting the Menu SettingsProjector Network Settings - Network Menu Parent topic: Adjusting the Menu Settings Projector Information Display - Info MenuSetting Parent topic: Adjusting the Menu Settings Event ID Code ListEvent ID Code List Replacing the Lamp Resetting the Lamp TimerProjector Reset Options - Reset Menu •Panel Alignment •Language •Lamp Hours •Memory settings•All settings in the Network menu Parent topic: Adjusting the Menu SettingsCleaning the Lens Cleaning the 3D Glasses Projector MaintenanceCleaning the Lens Projector Maintenance Transporting the ProjectorParent topic: Projector Maintenance Cleaning the 3D GlassesCleaning the Projector Case Parent topic: Projector MaintenanceParent topic: Projector Maintenance Air Filter and Vent MaintenanceCleaning the Air Filter Replacing the Air Filter Parent topic: Projector Maintenance3. Pull the air filter out of the projector 4. Tap each side of the air filter 4 to 5 times to shake off any excess dust Replacing the Air Filter Parent topic: Air Filter and Vent MaintenanceReplacing the Air Filter Related tasks1.Turn off the projector and unplug the power cord 5. Close the air filter cover Replacing the Lamp Resetting the Lamp Timer Projector Lamp MaintenanceProjector Lamp Specifications Parent topic: Air Filter and Vent Maintenance1.Turn off the projector and unplug the power cord 4. Slide the lamp cover out and lift it off 6. Lift up the lamp handle and gently pull the lamp out of the projector 7.Gently insert the new lamp into the projector. If it does not fit easily, make sure it is facing the right way Related tasks Parent topic: Projector Lamp MaintenanceResetting the Lamp Timer Resetting the Lamp TimerParent topic Projector Lamp Maintenance Replacing the Remote Control Batteries4.Select Reset Lamp Hours and press Enter 2.Remove the old batteries 1. Open the battery cover as shownParent topic: Projector Maintenance Remote Control SpecificationsTransporting the Projector Page Solving Image or Sound Problems Solving ProblemsProjection Problem Tips Projection Problem Tips Projector Light StatusStatus light Projector Light StatusPower light Status and solutionLamp light Power lightStatus and solution Status lightSolutions When Not Supported Message Appears Solving Image or Sound ProblemsSolutions When No Image Appears Solutions When No Signal Message AppearsSolutions to Sound Problems Solutions When No Image AppearsSolutions When the Image Contains Noise or Static Solutions When the Image is Fuzzy or BlurryProjector Connections Solutions When No Signal Message AppearsDisplaying From a PC Laptop Displaying From a Mac LaptopSupported Video Display Formats Solutions When Not Supported Message AppearsSolutions When Only a Partial Image Appears Solutions When the Image is Not RectangularParent topic: Solving Image or Sound Problems Solutions When the Image Contains Noise or StaticSolutions When the Image is Fuzzy or Blurry Adjusting the Image Position Using Lens ShiftInput Signal Settings - Signal Menu Cleaning the LensParent topic: Solving Image or Sound Problems Image Quality Settings - Image MenuParent topic Solving Image or Sound Problems Available Color ModesProjector Lamp Maintenance Image Quality Settings - Image MenuProjector Feature Settings - Settings Menu Solutions to Sound ProblemsPairing the 3D Glasses with the Projector Parent topic: Solving Image or Sound ProblemsParent topic Solving Image or Sound Problems Solutions to Projector Power or Shut-OffProblemsSolutions to Projector Power or Shut-OffProblems Solutions to Problems with the Remote ControlUnlocking the Projectors Buttons Solutions to Problems with the Remote ControlWhere to Get Help Projector Light Status Where to Get Help Where to Get HelpRemote Control Operation Projector Light Status Optional Equipment and Replacement PartsParent topic Solving Problems Purchase Supplies and AccessoriesProjector Dimension Specifications Technical SpecificationsGeneral Projector Specifications General Projector SpecificationsPowerLite Home Cinema 3500/3510/3600e Power consumption Projector Lamp SpecificationsRemote Control Specifications Parent topic: Technical SpecificationsWeight Projector Dimension SpecificationsProjector Electrical Specifications Parent topic: Technical SpecificationsPowerLite Home Cinema 3500/3510/3600e Projector Environmental SpecificationsPower consumption PowerLite Home CinemaParent topic: Technical Specifications Projector Safety and Approvals SpecificationsSupported Video Display Formats Parent topic: Technical SpecificationsDisplay format Resolution in pixelsHDMI input signals MHL input signalsDisplay format HDTV Parent topic: Technical SpecificationsNotices Important Safety InformationRecycling Important Safety Information Important Safety InstructionsImportant Safety Instructions •Never allow objects of any kind to enter any openings in the projector. Do not leave objects, especially flammable objects, near the projector. Never spill liquid of any kind into the projector 3D Safety Instructions Restriction of Use 3D Safety Instructions Restriction of Use Parent topic: Important Safety InstructionsFor United States Users FCC Compliance StatementTrademarks Parent topic: Important Safety InstructionsOpen Source Software License linux-2.6.27 patches udhcp uvc rev.219 Also, for each authors protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. 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Gay 29K Support Products Mail Stop 11 Christopher G. Demetriou San Jose CA USA 13 Royal Institute of Technology 15 Andrey A. Chernov 17S. L. Moshier Author: S. L. Moshier 19 Todd C. Miller 23 Intel Copyright c 1993 Intel Corporation Konstantin Chuguev. All rights reserved 30 - Alex Tatmanjants targets using libc/posix 33 - Daniel Eischen targets using libc/posix All rights reserved 36 - CodeSourcery, Inc MIT License TOPPERS/JSP TINET 6TINET and TOPPERS TINET TCP/IP Protocol Stack Copyright Notice Parent topic: Copyright Notice Copyright AttributionCopyright Attribution Parent topic: Copyright Notice