FlowDiagrams for Troubleshooting 10-7
10
10.6 Defective Disk Drive
Figure10-6 DiagnosingDisk Drive Problems
INDICATION
System error message or
device code identifies a
specific fault
Device not identified or
intermittent problem
Begin
End
TEST/PROCEDURE
Check/var/adm/messages
Haltaccess to device and power
down the device or tray.
Set ID code (if used) on
replacement device before
installing.
Ifreplaced unit is SPARCstorage
Array disk tray or the tray
controller board, reset
world-wide name (WWN).
Run SunVTS.
ForSCSI device, use OpenBoot
probe-scsi-all.
Check cable connection.
Ifreplaced unit is SPARCstorage
Array disk tray or the tray
controller board, reset
world-wide name (WWN)
REFERENCE
Internal drives: Chapter 6, “Clock
Board. “
Tray: see tray service manual.
Referto drive or tray documentation for
ID code.
Refer to SPARCstorage Array
documentation.
Refer to
SunVTS User’s Guide.