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Epson 3000/3500/3510/3600e manual Solutions When No Image Appears, Solutions to Sound Problems

Models: 3000/3500/3510/3600e

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Solutions When the Image Contains Noise or Static

Solutions When the Image is Fuzzy or Blurry

Solutions When the Image Brightness or Colors are Incorrect

Solutions When a 3D Image Does Not Display Correctly

Solutions When a WirelessHD Source Does Not Display Correctly

Solutions to Sound Problems

Parent topic: Solving Problems

Solutions When No Image Appears

If no image appears, try the following solutions:

•Make sure the lens cap is off.

•Press the A/V Mute button on the remote control to see if the image was temporarily turned off.

•Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.

•Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.

•Check the settings on the Signal menu to make sure they are correct for the current video source.

•Adjust the Brightness setting or select the High Power Consumption setting.

•Check the Display setting to make sure Messages is set to On.

•If the projector does not respond when you press the control panel buttons, the buttons may be locked. Unlock the buttons.

•For images projected with Windows Media Center, reduce the screen size from full screen mode.

•For images projected from applications using Windows DirectX, turn off DirectX functions.

Parent topic: Solving Image or Sound Problems

Related references

Input Signal Settings - Signal Menu

Image Quality Settings - Image Menu

Projector Feature Settings - Settings Menu

Related tasks

Unlocking the Projector's Buttons

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Epson 3000/3500/3510/3600e manual Solutions When No Image Appears, Solutions When the Image Contains Noise or Static

Contents

Page Page Contents Wireless Network Projection Using Basic Projector FeaturesAdjusting Projector Features Using WirelessHDAdjusting the Menu Settings Solving Problems Technical Specifications NoticesPage Page Projector Features Projector FeaturesWhere to Go for Additional Information Introduction to Your ProjectorProduct Box Contents Product Box Contents Additional ComponentsOptional Equipment and Replacement Parts Warranty and Registration InformationParent topic: Projector Features Additional ComponentsOptional Equipment and Replacement Parts Parent topic: Projector FeaturesOptional Equipment and Replacement Parts Related referencesWhere to Go for Additional Information Warranty and Registration InformationNotations Used in the Documentation •epson.com/support U.S or epson.ca/support CanadaWhere to Get Help Projector Parts - Remote ControlProjector Part Locations Projector Parts - Front/TopParent topic Projector Part Locations 8Front adjustable foot 9Air filter cover and vent1Lamp cover 2Exhaust vent 3Focus ring 4Lens cap 5Lens 6Zoom ring 7Remote receiverProjector Parts - Rear 3Trigger out port 4RS-232C port6Component ports Installing a Security Cable Projector Parts - Base12Service port 13Video port 14HDMI 2 port Parent topic: Projector Part LocationsProjector Parts - Control Panel Projector Light Status1Lamp light 11Temp lightProjector Parts - Remote Control 1On button turns on projector53D Format button changes the 3D format 25Standby button turns off the projector Parent topic: Projector Part LocationsSetting Up the Projector Projector PlacementProjector Setup and Installation Options Projector Placement Projector ConnectionsRear Front Ceiling Rear Ceiling Parent topic: Projector Placement Projector Feature Settings - Settings MenuProjection Distance Vertical lens shift adjustmentHorizontal lens shift adjustment 16:9 Aspect Ratio Image or ScreenScreen or image size Parent topic: Projector Placement 40 inches 101.6 cmConnecting to Video Sources Connecting to Computer SourcesConnecting to External Speakers Connecting to External USB DevicesConnecting to Video Sources Connecting to an HDMI Video SourceConnecting to an MHL-CompatibleDevice Connecting to a Component Video SourceParent topic: Connecting to Video Sources Projector Feature Settings - Settings MenuConnecting to an MHL-CompatibleDevice Related referencesParent topic: Connecting to Video Sources Connecting to a Component Video SourceParent topic: Connecting to Video Sources Projector Feature Settings - Settings MenuConnecting to a Video Source for Sound Parent topic: Connecting to Video SourcesConnecting to Computer Sources Connecting to a Computer for VGA VideoConnecting to a Computer for HDMI Video and Audio Connecting to a Computer for SoundParent topic: Connecting to Computer Sources Connecting to a Computer for SoundConnecting to a Computer for HDMI Video and Audio Related tasksConnecting to External Speakers Parent topic Connecting to Computer SourcesConnecting to a Computer for Sound Parent topic: Connecting to Computer SourcesConnecting to External USB Devices USB Device ProjectionSelecting the Connected USB Source Parent topic: Projector ConnectionsSupported Slideshow File Types Related referencesRelated references Supported Slideshow File TypesInstalling Batteries in the Remote Control Parent topic: Connecting to External USB DevicesParent topic: Connecting to External USB Devices Parent topic: Setting Up the Projector 2. Insert the batteries with the + and – ends facing as shownWireless Network Projection Installing the Wireless LAN ModuleInstalling the Wireless LAN Module Selecting Wireless Network Settings ManuallySelecting Wireless Network Settings Manually Parent topic Wireless Network ProjectionOptional Equipment and Replacement Parts 4.Select Network Configuration and press Enter Wireless LAN Menu Settings Wireless LAN Menu SettingsParent topic: Wireless Network Projection SettingSetting Selecting Wireless Network Settings in Windows Selecting Wireless Network Settings in OSSetting Up Wireless Network Security Parent topic: Wireless Network ProjectionWireless Security Menu Settings Wireless Security Menu SettingsParent topic: Wireless Network Projection SettingUsing Basic Projector Features Adjusting the Image HeightAdjusting the Image Position Using Lens Shift Focusing the Image Using the Focus Ring1. Remove the projectors lens cover Parent topic: Using Basic Projector Features Turning Off the ProjectorSelecting an Image Source Projector Feature Settings - Settings MenuViewing 3D Images Parent topic: Using Basic Projector FeaturesPairing the 3D Glasses with the Projector Charging the 3D Glasses3.Begin playback from the video device Pairing the 3D Glasses with the Projector 3D Viewing RangeParent topic: Viewing 3D Images Parent topic: Using Basic Projector FeaturesCharging the 3D Glasses Parent topic: Viewing 3D ImagesSelecting the Language for the Projector Menus 3D Viewing RangeParent topic: Viewing 3D Images Adjusting the Image Height Parent topic: Using Basic Projector FeaturesAdjusting the Image Position Using Lens Shift Image ShapeParent topic: Using Basic Projector Features Adjusting the Image Position Using Lens Shift1Center of lens 3V × 60%Image Shape Correcting Image Shape with the Keystone ButtonsCorrecting Image Shape with the Keystone Buttons Parent topic: Using Basic Projector FeaturesParent topic: Image Shape Focusing the Image Using the Focus Ring Resizing the Image with the Zoom RingParent topic: Using Basic Projector Features Remote Control Operation Parent topic: Using Basic Projector FeaturesVertical Selecting an Image Source Parent topic: Using Basic Projector FeaturesHorizontal Changing the Projection Mode Using the Menus Changing the Projection Mode Using the MenusProjection Modes Parent topic Using Basic Projector FeaturesInput Signal Settings - Signal Menu Image Aspect RatioParent topic: Projection Modes Changing the Image Aspect RatioChanging the Image Aspect Ratio Available Image Aspect RatiosParent topic: Image Aspect Ratio Aspect ratio settingColor Mode Changing the Color ModeChanging the Color Mode Available Color Modes Turning On Auto IrisAvailable Color Modes Using Picture in Picture Turning On Auto IrisAvailable Picture in Picture Options Available Picture in Picture OptionsParent topic: Using Basic Projector Features SettingControlling the Volume with the Volume Buttons Parent topic: Using Picture in PictureSupported Slideshow File Types Slideshow Features Projecting a Slide ShowSlideshow Features Supported Slideshow File TypesStarting a Slide Show Parent topic: Projecting a Slide Show3.Do one of the following to start your slide show Parent topic: Projecting a Slide Show Related tasksParent topic: Starting a Slide Show SettingAdjusting Projector Features Adjusting the Color Convergence Panel AlignmentAdjusting the Color Convergence Panel Alignment Projector Security Features10.Select Start Adjustments and press Enter You see this screen 11.Press Enter 14.Select Adjust the four corners and press Enter Parent topic: Adjusting Projector Features You see this screen 18.Do one of the followingProjector Security Features Projector Memory Options - Memory MenuParent topic: Adjusting Projector Features Locking the Projectors Buttons Installing a Security CableParent topic: Adjusting Projector Features Installing a Security Cable Parent topic Projector Security FeaturesParent topic: Locking the Projectors Buttons Projector Parts - RearUsing WirelessHD WirelessHD Transmitter PartsWirelessHD Transmitter Parts WirelessHD Transmitter PlacementWirelessHD Transmitter Placement Connecting the WirelessHD TransmitterParent topic: Using WirelessHD Parent topic: Using WirelessHD1.Plug the AC adapter into the AC input port on the WirelessHD transmitter and into an electrical outlet Viewing WirelessHD Content Parent topic: Using WirelessHDParent topic: Using WirelessHD Switching WirelessHD Sources Using the WirelessHD Picture in Picture Feature Parent topic Using WirelessHDParent topic: Using WirelessHD Adjusting the Menu Settings Using the Projectors MenusUsing the Projectors Menus Image Quality Settings - Image MenuParent topic: Adjusting the Menu Settings 8.Press Menu or Esc to exit the menusImage Quality Settings - Image Menu SettingOptions DescriptionSetting Parent topic: Adjusting the Menu SettingsInput Signal Settings - Signal Menu Color ModeSetting Setting Setting Advanced Parent topic: Adjusting the Menu SettingsAvailable Image Aspect Ratios Projector Feature Settings - Settings Menu Viewing 3D ImagesSetting Setting Setting Locking the Projectors Buttons Unlocking the Projectors ButtonsSetting Parent topic: Adjusting the Menu SettingsProjector Memory Options - Memory Menu SettingParent topic: Adjusting the Menu Settings DescriptionProjector Network Settings - Network Menu Projector Information Display - Info Menu Parent topic: Adjusting the Menu SettingsSetting Event ID Code List Event ID Code ListReplacing the Lamp Resetting the Lamp Timer Parent topic: Adjusting the Menu SettingsProjector Reset Options - Reset Menu •Language •Lamp Hours •Memory settings •All settings in the Network menuParent topic: Adjusting the Menu Settings •Panel AlignmentProjector Maintenance Cleaning the LensProjector Maintenance Transporting the Projector Cleaning the Lens Cleaning the 3D GlassesCleaning the 3D Glasses Cleaning the Projector CaseParent topic: Projector Maintenance Parent topic: Projector MaintenanceAir Filter and Vent Maintenance Cleaning the Air Filter Replacing the Air FilterParent topic: Projector Maintenance Parent topic: Projector Maintenance3. Pull the air filter out of the projector 4. Tap each side of the air filter 4 to 5 times to shake off any excess dust Parent topic: Air Filter and Vent Maintenance Replacing the Air FilterRelated tasks Replacing the Air Filter1.Turn off the projector and unplug the power cord 5. Close the air filter cover Projector Lamp Maintenance Projector Lamp SpecificationsParent topic: Air Filter and Vent Maintenance Replacing the Lamp Resetting the Lamp Timer1.Turn off the projector and unplug the power cord 4. Slide the lamp cover out and lift it off 6. Lift up the lamp handle and gently pull the lamp out of the projector 7.Gently insert the new lamp into the projector. If it does not fit easily, make sure it is facing the right way Parent topic: Projector Lamp Maintenance Resetting the Lamp TimerResetting the Lamp Timer Related tasksReplacing the Remote Control Batteries 4.Select Reset Lamp Hours and press EnterParent topic Projector Lamp Maintenance 1. Open the battery cover as shown 2.Remove the old batteriesRemote Control Specifications Transporting the ProjectorParent topic: Projector Maintenance Page Solving Problems Projection Problem TipsProjection Problem Tips Projector Light Status Solving Image or Sound ProblemsProjector Light Status Power lightStatus and solution Status lightPower light Status and solutionStatus light Lamp lightSolving Image or Sound Problems Solutions When No Image AppearsSolutions When No Signal Message Appears Solutions When Not Supported Message AppearsSolutions When No Image Appears Solutions When the Image Contains Noise or StaticSolutions When the Image is Fuzzy or Blurry Solutions to Sound ProblemsSolutions When No Signal Message Appears Displaying From a PC LaptopDisplaying From a Mac Laptop Projector ConnectionsSolutions When Not Supported Message Appears Solutions When Only a Partial Image AppearsSolutions When the Image is Not Rectangular Supported Video Display FormatsSolutions When the Image Contains Noise or Static Solutions When the Image is Fuzzy or BlurryAdjusting the Image Position Using Lens Shift Parent topic: Solving Image or Sound ProblemsCleaning the Lens Parent topic: Solving Image or Sound ProblemsImage Quality Settings - Image Menu Input Signal Settings - Signal MenuAvailable Color Modes Projector Lamp MaintenanceImage Quality Settings - Image Menu Parent topic Solving Image or Sound ProblemsSolutions to Sound Problems Pairing the 3D Glasses with the ProjectorParent topic: Solving Image or Sound Problems Projector Feature Settings - Settings MenuSolutions to Projector Power or Shut-OffProblems Solutions to Projector Power or Shut-OffProblemsSolutions to Problems with the Remote Control Parent topic Solving Image or Sound ProblemsSolutions to Problems with the Remote Control Where to Get Help Projector Light StatusUnlocking the Projectors Buttons Where to Get Help Remote Control Operation Projector Light StatusOptional Equipment and Replacement Parts Where to Get HelpPurchase Supplies and Accessories Parent topic Solving ProblemsTechnical Specifications General Projector SpecificationsGeneral Projector Specifications Projector Dimension SpecificationsPowerLite Home Cinema 3500/3510/3600e Projector Lamp Specifications Remote Control SpecificationsParent topic: Technical Specifications Power consumptionProjector Dimension Specifications Projector Electrical SpecificationsParent topic: Technical Specifications WeightProjector Environmental Specifications Power consumptionPowerLite Home Cinema PowerLite Home Cinema 3500/3510/3600eProjector Safety and Approvals Specifications Supported Video Display FormatsParent topic: Technical Specifications Parent topic: Technical SpecificationsResolution in pixels HDMI input signalsMHL input signals Display formatDisplay format Parent topic: Technical Specifications HDTVImportant Safety Information Recycling Important Safety InformationImportant Safety Instructions NoticesImportant Safety Instructions •Never allow objects of any kind to enter any openings in the projector. Do not leave objects, especially flammable objects, near the projector. Never spill liquid of any kind into the projector 3D Safety Instructions Restriction of Use 3D Safety Instructions Parent topic: Important Safety Instructions Restriction of UseFCC Compliance Statement TrademarksParent topic: Important Safety Instructions For United States UsersOpen Source Software License linux-2.6.27 patches udhcp uvc rev.219 Also, for each authors protection and ours, we want to make certain that everyone understands that there is no warranty for this free software. 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Gay 29K Support Products Mail Stop 11 Christopher G. Demetriou San Jose CA USA 13 Royal Institute of Technology 15 Andrey A. Chernov 17S. L. Moshier Author: S. L. Moshier 19 Todd C. Miller 23 Intel Copyright c 1993 Intel Corporation Konstantin Chuguev. All rights reserved 30 - Alex Tatmanjants targets using libc/posix 33 - Daniel Eischen targets using libc/posix All rights reserved 36 - CodeSourcery, Inc MIT License TOPPERS/JSP TINET 6TINET and TOPPERS TINET TCP/IP Protocol Stack Copyright Notice Copyright Attribution Copyright AttributionParent topic: Copyright Notice Parent topic: Copyright Notice