Trouble-shootingAnswers to questions
(If there's breakdown, please pull off the power plug before checking) The following phenomena are not breakdowns sometimes. Please confirm again before sending it to repair. If there are real breakdowns, please come to the special maintenance department or
Phenomenon | Reason | How to solve | ||
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It rings after starting the reserve |
| The top lid is opened. | Close the top lid. | |
function. The digitron displays E0. |
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The drainage cannot work, or is too slow. |
| Is the drain hose blocked? | Clean the foreign material. Push | |
The digitron displays E1 and it rings. |
| the start button again. | ||
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After washing and rinsing, it stops |
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running during spinning. The |
| The top lid is not closed. | Close the top lid. | |
digitron displays E2 and it rings. |
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The safety switch acts, and the |
| Are the laundries put slantingly? | Reorder the laundries. Close the top lid. | |
spinning cannot work (after twice |
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| Set the washing machine horizontally and | |||
| Is the machine slanting? | |||
automatic imbalance revising). The |
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| then open and close the top lid once. | |||
digitron displays E3 and it rings. |
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The water inlet does not work, or is |
| Is the water faucet opened, or is | Open the water faucet. Push the | |
too slow (cannot reach the water |
| there water supply failure? | Start/Pause button again. | |
level after about 15 minutes). The |
| Clean the water inlet valve then push the | ||
| Is the water inlet valve blocked? | |||
digitron displays E4 and it rings. |
| Start/Pause button again. | ||
The water temperature is too high. |
| The temperature is higher | After cooling. Press the Star/Pause knob. | |
The digital tube displays E5, and rings. |
| than 60 C. | ||
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The cascade current is poor or |
| Is there foreign material blocking | Clear the foreign material. | |
there's no cascade current. |
| the spray outlet? | ||
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| Is there power failure? | Please use it when there's power supply. |
The machine | Not wash |
| Is the power plug inserted tightly? | Insert the power plug tightly. |
| Is the water level reached preset | Fill water to the preset position. | ||
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does not act. |
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| position? | |
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| Not spin |
| Is the power plug inserted tightly? | Insert the power plug tightly. |
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| Is the top lid closed reliably? | Close the top lid. | |
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| Are the laundries set flat? | Set the laundries flat. |
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| Is the machine slanting? | Adjust the machine to be even |
There's abnormal sound inside |
| Are there any foreign materials? | Remove the foreign materials. | |
the machine |
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| Are the laundries put slantingly in | |
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| Reorder the laundries and close the top lid. | ||
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| spinning? | ||
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The water faucet leaks water |
| Is the screw of the water inlet hose | Fasten the screw of the jointer properly. | |
| jointer loose? | |||
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| Is the screw of the water inlet hose |
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| jointer twisted awry? |
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| Is the power plug plugged tightly? | Plug the power plug tightly. |
No water inlet. |
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| Is the water faucet opened? | Open the water faucet. |
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| Are the POWER ON/OFF and | Push the power ON/OFF button and | |
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| START/PAUSE buttons pushed down? | START/PAUSE button. |
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Common phenomena |
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Phenomena | Explanation | |
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The spinning is intermittent when it starts. | It is to balance the laundries to avoid slanting. | |
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The wash procedure pauses. | The cloth sensor is detecting the cloth. It will start | |
adding water after about 48 seconds. | ||
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Push the SPIN button, but it doesn't act. | The program is setting the drain time. A certain | |
period is needed before it starts spinning. | ||
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The pulsator pauses during water filling in washing and rinsing. | It is to avoid splashing during water filling. | |
There may be some water flowing out of the drain | It is the water remained in the machine during the | |
hose in the first use of the machine. | ||
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In adding water, the pulsator performs stirring slightly | It is to soak the laundries more completely. | |
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