Customer Support
Documenting the Problem
If the EMC Customer Support Center requests information regarding the problem, please document it completely, making sure to include the following information:
❑Your company name and address
❑Your name
❑Your telephone number
❑The importance of the problem, so that it can be assigned a priority level
To expedite the processing of your support request, you can photocopy this list and include it with the package.
Documenting the Problem | |
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