Philips SRP4004/27 manual Frequently asked questions, Setup

4 Service and support

4.1Frequently asked questions

In this chapter you will find answers to the most frequently asked questions about your universal remote control.

Setup

I cannot enter setup mode.

Battery level too low or battery lifetime came to an end.

•Replace the batteries. See chapter 2.1.

The brand code for my device is missing in the ‘Shortlist of brands’ in the Quick Start Guide. The ‘Shortlist of brands’ only mentions the most common TV, DVD, CBL/SAT and VCR brands.

•You will find a complete brand list on page 44-55 of this user manual.

•Use ‘9999’ as 4-digit code in case you cannot find your brand in the complete brand list. Note that using ‘9999’ may result in a long setup (up to 15 minutes).

My TV switches OFF in step 4 but does not switch ON again in step 5.

TVs of some brands (e.g. Panasonic) only switch ON after a long press on one of the digit keys. After a long key press in setup mode the remote control will start trying to improve the key (see chapter 2.3.2) instead of switching ON the TV.

•In this case, switch ON the TV manually or use the original remote control for this. Continue with step 6. After successfully completing setup, the remote control will switch ON the TV with a long key press on one of the digit keys, just as your original remote control.

After setup, not all keys work as expected.

•Try improving the key(s). See chapter 2.3.2.

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04_27__Manual_80_210.indd 12 25-09-09