Pioneer DRM-3000, DRM-7000 manual Others, Troubleshooting

OTHERS

TROUBLESHOOTING

Here are some tips for solving common problems that may be encountered. Some defects with discs or lack of experience in performing operations may result in errors being displayed or in problems which seem breakdowns. Simple mistakes or misconceptions can be corrected or cleared away by using the following table which has been provided for troubleshooting of the system administrator.

If you still find it impossible to correct a problem or if an error message refuses to go away even after consulting the list below and taking the recommended action, contact your service representative or the dealer from which you purchased the product for assistance.

Also consult the section "TO AVOID PROBLEMS" on p.12.

Description of problem	Message display	Possible cause	Recommended action
Buzzer sounds when access door is	M**	One or more discs has not been	Remove the magazine and check to see
open and you insert a magazine.	Disc Not Correct	properly placed in the slots of	if any discs are protruding.
		that magazine.
Buzzer sounds when you insert a	Hyper magazine	One or more discs has not been	Remove the hyper magazine and check
hyper magazine.	Disc Not Correct	properly placed in the slots of	to see if any discs are protruding.
		that hyper magazine.
Buzzer sounds when power is first	E83	¶ Some foreign object has been	Open the access door and check to see
turned on and initialization begins.	Disc Not Correct	detected within the changer.	if there is anything seems to be blocking
		¶ Some discs are protruding	the optical sensor. If you find it then
		from their magazines.	remove it. Buzzer may stop.
Buzzer sounds and system refuses		The key switch is set to the	Use the lock release key to turn the key
to enter system administrator mode		locked position.	switch to UNLOCK position.
when you press the FUNCTION key.
Unable to enter Mailslot or Door		¶ The robotics were busy at the	¶ Try again after making sure the
submode even though it is possible		time you pressed a key.	ROBOTICS BUSY indicator is off.
to enter Inquiry or Config submode.		¶ Switchover to these	¶ Check to see if those operations has
		maintenance submodes has	been prohibited from the host
		been prohibited from the host	computer.
		computer.
In Mailslot submode; Swap or Add,	Place a new disc	Mailslot was closed without	Press the ESC key to halt the swap disc
tray opens again soon after it was	& Press ENT-key	placing a disc on the tray.	or add disc operation.
closed.
In Mailslot submode; Remove, tray	Remove the disc	Mailslot was closed without	Remove the disc from the tray.
opens again soon after it was	& Press ENT-key	removing the disc from the tray.
closed.
As the discs in drives are not		The hot start function has been	Turn hot start function off and turn the
returned even after the power is		turned on.	power off and then back on. When the
turned off and back on, it is			discs have been returned, re-enter Door
impossible to open access doors in			submode and open the access door.
Door submode.
Access door refuses to open after		The access door is blocked and	Remove whatever is blocking the
trying to open it in Door submode.		is unable to open.	access door and try to open the access
			door again.
Access door selection screen fails to	Host must return	There are some discs remaining	Return to user mode, issue REZERO
appear when trying to open access	every disc first	in drives.	command from the host computer
door in Door submode.			requesting that all discs be returned,
			and try to perform the operation again
			after all discs have been returned.

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<DRC1184> En