Pelican PUV-Basic owner manual Troubleshooting, Symptom Possible cause Possible solution

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TROUBLESHOOTING

The table below is a list of possible causes and solutions. Before replacing parts, please contact VIQUA Technical Assistance for any new troubleshooting techniques : 1-800-265-7246

Symptom

Possible cause

Possible solution

No power

GFCI and/or breaker tripped

Reset GFCI and/or breaker

 

Transient voltage surge suppressor (TVSS)

Replace TVSS

 

damaged

 

 

Power supply damaged

Replace power supply and use a TVSS

GFCI or breaker

Connection between lamp and lamp plug

Clean and dry lamp pins and lamp plug,

repeatedly trips

is wet

check unit for leaks or condensation

 

Short-circuit in the electrical assembly

Replace power supply

Leak at inlet or outlet

Threaded pipe fittings are leaking

Clean threads, reseal with Teflon tape and

 

 

retighten

Leak detected from

Condensation of moist air on cold chamber

Control humidity or relocate unit

area of UV chamber

(slow accumulation)

 

 

O-ringdamaged,deterioratedorincorrectly

Inspect and replace if deteriorated

 

installed

 

OVERVIEW

INSTALLATION

Alarm

Lamp/sleeveassemblynotproperlyinstalled

Tighten assembly hand-tight

(too tight or not tight enough)

 

See Control Panel section

See Control Panel section

System is operating but water tests reveal bacterial contamination

Lamp timer does not read anything

Equipment downstream of UV system is acting as a breeding ground for pathogens

Pathogens are residing in the distribution lines post-UV

Recontamination from pipe dead-ends

Unit is unplugged

No power at AC power outlet

Power cord is damaged

Power surge caused damage to electrical assembly

Ensure UV is the last piece of treatment equipment

Ensure all distribution lines have been disinfected with chlorine - see Disinfecting the Water Lines section

Remove any pipe dead-ends and flush with chlorine - see Disinfecting the Water Lines section

Plug unit into AC power outlet

Replace fuse or reset breaker

Replace power cord

Replace power supply and use a surge protector

15

OPERATION MAINTENANCE

WARRANTY

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Contents PUV-8 Potential Safety Measures Hazard Safety Instructions Table of Contents PUV-Basic PUV-8 PUV-16 What Model do I HAVE?General All Models SpecificationsPart Number ComponentsPart Part Model Part Number Components All ModelsDimensions and Layout Water Quality Requirements Installing the UV System Gfci Disinfecting the Water Lines Allow water to fill Installation Overview Operation Maintenance Warranty Green Yellow Flashing red Solid red Overview OperationinstallationSymptom Possible cause Possible solution TroubleshootingOverview Installation Operation Maintenancewarranty Lamp tab Sleeve bolt Operationmaintenance Warranty Our Commitment Warranty