UPS Return Service
Lowrance Electronics and United Parcel Service (UPS) are proud to offer all of our customers free shipping for all units sent to us for repair or service. If you have to send this unit to the factory, and you are in the continental United States, use the enclosed UPS shipping label for easy, free shipping to our factory customer service department. There are six easy steps:
1.Call Lowrance at the
Authorization (RA) Number!
2.Pack your unit and any accessories in the original shipping container, if possible. Be sure to include proof of purchase for warranty verification!
3.Write a brief note detailing the problem you're having with the unit. Please include your name, address, and daytime telephone number.
4.Please include payment for
5.Fill in your name, address, zip code, date, and RA number in the blanks provided on the UPS form included with your unit.
6.Attach the label to the shipping box, tear off the tab for your receipt and give the package to any UPS driver or take the package to any UPS Customer Center. You will not be charged for this shipment.
That's it! Your unit will be shipped to Lowrance's customer service department at no charge to you. Units under warranty will be returned to you at no charge.
NOTE!
Lowrance will pay UPS surface shipping charges both to and from the factory for this unit in the event it needs repair. Your unit is insured against loss or shipping damage when you use the enclosed UPS label.
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