How to Obtain Service
(Canadian Customers Only)
We back your investment in quality products with quick, expert service and genuine Lowrance replacement parts. If you need service or repairs, contact the Lowrance Factory Customer Service Department at the
Canada Only. Monday through Friday 8:00 A.M. - 8:00 P.M. Central Time.
How to Obtain Service
(International Customers Only)
If you need service or repairs, contact the dealer in the country you purchased your unit.
WARRANTY REPAIR WILL BE HONORED ONLY IN THE COUNTRY
UNIT WAS PURCHASED.
Please follow the shipping instructions shown below on this page if you have to mail your unit to the dealer. For proper testing, repair, and service, send a brief note with the product describing the problem. Be sure to include your name, return shipping address, and a daytime telephone number.
Shipping Information
When sending a product for repair, we recommend you do the following:
1.Always use the original shipping container and filler material the product was packed in when shipping your product.
2Always insure the parcel against damage or loss during shipment. Lowrance does not assume responsibility for goods lost or damaged in transit.
3.For proper testing, repair, and service, send a brief note with the product describing the problem. Be sure to include your name, return shipping address, and a daytime telephone number.
Accessory Ordering Information
To order accessories such as power cables or transducers, please contact:
1.Your local marine dealer. Most quality dealers that handle marine electronic equipment should be able to assist you with these items. Consult your local telephone directory for listings.
2.Canadian customers only can write:
Lowrance/Lowrance Canada, 919 Matheson Blvd., E. Mississauga, Ontario L4W2R7
or fax
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