Pioneer Troubleshooting the VSX-LX60: Solutions for No Sound Issues
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Additional information

14

No sound

Symptom

Remedy

No sound is output when an input

• Check the volume, mute setting (press MUTE) and speaker setting (press SPEAKERS).

source is selected.

• Make sure the correct input source is selected.

No sound output from the front

• Check that the MCACC setup microphone is disconnected.

speakers.

• Make sure the correct input signal is selected (press SIGNAL SELECT). Note that when PCM is selected,

 

you won’t be able to hear any other signal format.

 

• Check that the source component is connected properly (see Connecting your equipment on page 12).

 

• Check that the speakers are connected properly (see Connecting the speakers on page 19).

 

 

No sound from the surround or

• Check that the Stereo listening mode or the Front Stage Surround Advance mode isn’t selected; select

center speakers.

one of the surround listening modes (see Listening in surround sound on page 28).

 

• Check that the surround/center speakers are not set to NO (see Speaker Setting on page 50).

 

• Check the channel level settings (see Channel Level on page 51).

 

• Check the speaker connections (see Connecting the speakers on page 19).

No sound from surround back speakers.

•Check that the surround back speakers are set to LARGE or SMALL (see Speaker Setting on page 50).

•Make sure surround back processing is set to SBch ON (see Using surround back channel processing on page 31).

•If the source is Dolby Surround EX or DTS-ES with no flag to indicate 6.1 compatibility, then with surround back processing set to SBch Auto, there will be no sound from the surround back speakers. In this case, set to SBch ON (see Using surround back channel processing on page 31).

•If the source does not have 6.1 playback channels, make sure that surround back processing is set to SBch ON and a surround mode is selected (see Listening in surround sound on page 28).

•Check the speaker connections (see Connecting the speakers on page 19). If only one surround back speaker is connected, make sure it’s connected to the left channel speaker terminal.

No sound from subwoofer.

• Check that the subwoofer is connected properly, switched on and the volume turned up.

 

• If your subwoofer has a sleep function, make sure it is switched off.

 

• Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on page 50).

 

• The crossover frequency may be set too low; try setting it higher to match the characteristics of your other

 

speakers (see Speaker Setting on page 50).

 

• If there is very little low frequency information in the source material, change your speaker settings to

 

Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS (see Speaker Setting on page 50).

 

• Check that the LFE channel is not set to OFF, or a very quiet setting (see Setting the Audio options on

 

page 70).

 

• Check the speaker level settings (see Channel Level on page 51).

No sound from one speaker.

•Check the speaker connection (see Connecting the speakers on page 19).

•Check the speaker level settings (see Channel Level on page 51).

•Check that the speaker hasn’t been set to NO (see Speaker Setting on page 50).

•The channel may not be recorded in the source. By using one of the advanced effect listening mode, you may be able to create the missing channel (see Listening in surround sound on page 28).

Sound is produced from analog

• Check that the input signal type is set to DIGITAL (see Choosing the input signal on page 31).

components, but not from digital

• Make sure that the digital input is assigned correctly for the input jack the component is connected to

ones (DVD, LD, CD-ROM etc.).

(see The Input Setup menu on page 66).

 

• Check the digital output settings on the source component.

 

• If the source component has a digital volume control, make sure this is not turned down.

 

• Make sure that the multichannel analog inputs are not selected. Select any other input source.

 

 

No sound is output or a noise is

• Check that your DVD player is compatible with Dolby Digital/DTS discs.

output when Dolby Digital/DTS

• Check the digital output settings of your DVD player. Make sure that the DTS signal output is set to On.

software is played back.

• If the source component has a digital volume control, make sure this is not turned down.

No sound when using the System Setup or Status menu.

•If the HDMI input source is selected, sound is muted until exiting either menu.

•If sound is muted in the sub zone (ZONE 2), it will be restored after exiting the System Setup menu.

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Contents Operating Instructions Risk of Electric Shock Do not Open Important the Moulded PlugOperating Environment Contents Hdmi Control Other SettingsUsing other functions Other connectionsChecking what’s in the box Installing the receiverBefore you start Before you start ChapterListening to Surround Sound Minute guideMinute guide Chapter Introduction to home theaterReceiver outputs test tones to determine the speakers Speaker configuration in the OSDSwitch on the receiver and your TV Progress report is displayed on-screen whilePlaying a source Problems when using the Auto Mcacc SetupMinute guide 02 5 minute guide Using Phase ControlPress Phase Phase Control to select Phase Control Phase Control indicator on the front panel lightsTweeter Midrange Woofer Using Full Band Phase ControlPress Phase Phase Control to select Fullband PHASE.3Rear panel Connecting your equipmentConnecting your equipment Chapter Multichannel analog audio inputs Connecting your equipmentWhen making cable connections Audio/video source inputs/outputsConnect using a standard video cable or an S-video cable Connecting your equipment Connecting your TV and DVD playerVSX-LX70 Connecting a satellite/cable receiver or other set-top boxFor a second recorder, use the DVR/VCR2 in inputs Connecting a DVD/HDD recorder, VCRUse an optical cable for the connection Connecting digital audio sourcesUse a three-way component video cable TV game, video camera, etc Connecting your equipment Connecting analog audio sourcesCenter Connecting your equipment Installing your speaker systemConnecting the speakers Placing the speakers Bare wire connectionsAssemble the stand as shown in the illustration.1 Connecting antennasTHX speaker system setup AM loop antennaAC outlet FM wire antennaConnecting external antennas Plugging in the receiverInput Selector dial Use to select an input source Controls and displaysControls and displays Chapter Front panelControls and displays Operating range of remote control unitControls and displays Display Select Remote controlRECEIVER Input SelectSOURCE StatusMulti OPE ShiftListening in surround sound Listening to your systemListening to your system Chapter Auto playbackListening to your system Using the Home THX modesUsing the Advanced surround effects THX Games ModeTip Using Front Stage Surround AdvanceUsing Stream Direct Listening in stereoHdmi Digital Analog Listening to your system Selecting Mcacc presetsChoosing the input signal Using surround back channel processingUsing the Virtual Surround Back mode BD Tvctrl Basic playback controls Using the USB interfaceUSB playback USB playback ChapterCompressed audio compatibility USB playbackListening to the radio Using the tunerUsing the tuner Chapter Saving station presetsAn introduction to RDS Using the tunerNaming station presets Listening to station presetsSearch shows in the display Using EONSearching for RDS programs Displaying RDS informationSelect the setting you want to adjust System Setup menuSystem Setup menu Chapter Making receiver settings from the System Setup menuFront Align System Setup menuPoint If necessary, confirm the speaker configuration in the OSD.1 Select the surround back speaker setting Surround back speaker settingManual Mcacc setup Select ‘Surr Back System’ from the System Setup menuWhen you’re finished, press Return Select ‘Manual MCACC’ from the System Setup menuSelect ‘Fine Ch Level’ from the Manual Mcacc setup menu Adjust the level of the left channelStanding Wave Select ‘Fine SP Distance’ from the Manual Mcacc setup menuSelect ‘Standing Wave’ from the Manual Mcacc setup menu Fine Speaker DistanceAcoustic Calibration EQ Professional Acoustic Calibration EQ AdjustHow to use Acoustic Calibration EQ Professional How to interpret the graphical outputSelect an option and press Enter Using Acoustic Calibration EQ ProfessionalSelect ‘EQ Professional’ then press Enter Full Band Phase Control Data Management Checking Mcacc preset dataSelect ‘FULL Band Phase CTRL’ from the System Setup menu Select ‘Data Management’ from the System Setup menuClearing Mcacc presets Copying Mcacc preset dataRenaming Mcacc presets Select ‘Speaker Setting’ from the Manual SP Setup menu System Setup menu Manual speaker setupSpeaker Setting Select ‘Manual SP Setup’ then press EnterSpeaker Distance Channel LevelCurve THX Audio SettingOther connections Chapter Connecting an iPodConnecting your iPod to the receiver Other connectionsBasic playback controls Connecting using HdmiWatching photos and video content Other connectionsAbout Hdmi Select ‘Speaker B’ from the ‘Surr Back System’ menu Switching the speaker systemSelecting the multichannel analog inputs Use the Input Select button to select Multi CHConnect your speakers as shown below Bi-wiring your speakersBi-amping your front speakers Large Making MULTI-ZONE connectionsSub Zone Input sources available Basic MULTI-ZONE setup ZoneSecondary MULTI-ZONE setup Zone MULTI-ZONE listening optionsRCV/Z3 ZONE3 Connecting an IR receiverUsing the MULTI-ZONE controls MULTI-ZONE remote controlsCloset or shelving unit Non-Pioneer IRcomponent Using this receiver with a Pioneer plasma displaySwitching components on and off using the 12 volt trigger Satellite receiver, etc Using the SR+ mode with a Pioneer plasma displayPioneer plasma DisplayPersonal computer Other connections Connecting a PC for Advanced Mcacc outputAdvanced Mcacc output using your PC Select ‘Output PC’ and press EnterMaking the Hdmi Control connections Hdmi ControlHdmi Control Chapter About Hdmi Control Hdmi Control Setting the Hdmi optionsSynchronized amp mode Before using synchronizationInput Setup menu Other SettingsOther Settings Chapter Video Other Setup menuInput Input Terminals Source Digital SR+ Setup for Pioneer plasma displays Other SettingsMulti Channel Input Setup Zone Audio SetupYou will return to the Other Setup menu OSD AdjustmentSelect the ‘PDP Volume Control’ setting you want Select ‘OSD Adjustment’ from the Other Setup menuSetting What it does Options Using other functionsUsing other functions Chapter Setting the Audio optionsSetting the Video options Using other functionsPrepare the source you want to record Playing a different source when recordingMaking an audio or a video recording Select the source you want to recordDimming the display Reducing the level of an analog signalSwitching the speaker impedance Using the sleep timerSetting Default Checking your system settingsResetting the system Default system settingsChannel level M1-M6 Speaker Distance M1-M6 Neo6 Options Center Image All Inputs Listening Mode 2 chListening Mode x ch Listening Mode HPControlling the rest of your system Setting the remote to control other componentsSelecting preset codes directly Remote controlsControlling the rest of your system Erasing one of the remote control button settingsResetting the remote control presets Confirming preset codesProgramming a multi-operation or a shutdown sequence Renaming input source namesMulti Operation and System Off Direct functionControls for TVs Using multi operationsUsing System off Function Components Controls for other componentsButtons Function Components Decide which component you want to use the remote sensor Operating other Pioneer components with this unit’s sensorButton s Function Components Additional information TroubleshootingPower Symptom RemedyNo sound Additional informationPhase Control feature Other audio problemsVideo SettingsCalibration does not appear Professional Calibration EQ graphical outputDisplay Graphical output followingHdcp Error shows in the display Remote controlIPod messages SymptomRemedySymptom Cause Action USB interface VSX-LX60 onlyDolby Additional information Surround sound formatsWindows Media Audio 9 Professional About THXAbout Neural Surround Auto Surround Stereo 2 channel signal formatsInput signal format Standard Multichannel signal formats Decoding DTS-ES b DTS-ES Matrix/Discrete DTS-ES+THX Matrix/DiscreteMovie a MOVIE+THX a WMA9 Pro ChannelSacd Direct VSX-LX70 or Straight decoding VSX-LX60 Surround Back speakers Input signal formatAdditional information Specifications Our philosophy Additional information Cleaning the unitFeatures IPod Ready DCDiPioneer Corporation
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