14Additional information
Other audio problems
Symptom | Remedy |
Broadcast stations cannot be | For FM broadcasts |
selected automatically, or there is | • Fully extend the FM wire antenna, adjust the position for best reception and secure to a wall, etc. |
considerable noise in radio | • Use an outdoor antenna for better reception (see page 22). |
broadcasts. | For AM broadcasts |
| • Adjust the position and direction of the AM antenna. |
| • Use an outdoor antenna for better reception (see page 22). |
| • Noise may be caused by interference from other equipment, such as a fluorescent light, motor, etc. |
| Switch off or move the other equipment, or move the AM antenna. |
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A multichannel DVD source | • Make sure that the multichannel analog inputs are selected (see Selecting the multichannel analog inputs |
appears to be downmixed to 2 | on page 56). |
channels during playback. |
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Noise is output when scanning a | • This is not a malfunction of the receiver. The scan function of your player alters the digital information, |
DTS CD. | making it unreadable, resulting in noise being output. Lower the volume when scanning. |
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When playing a DTS format LD | • Make sure that the input signal type is set to DIGITAL (see Choosing the input signal on page 31). |
there is audible noise on the |
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soundtrack. |
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Can’t record audio. | • You can only make a digital recording from a digital source, and an analog recording from an analog |
| source. |
| • For digital sources, make sure that what you’re recording isn’t copy protected. |
| • Check that the OUT jacks are properly connected to the recorders input jacks (see Connecting analog |
| audio sources on page 18). |
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Recorded audio is different from | • The RECOUT source is set to an input source other than the source you’re listening to. Select RECOUT |
the current source, or inaudible. | SOURCE to record the current input source (see Playing a different source when recording on page 72). |
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Subwoofer output is very low. | • To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL (see Speaker |
| Setting on page 50). |
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Everything seems to be set up | • The speakers may be out of phase. Check that the positive/negative speaker terminals on the receiver are |
correctly, but the playback sound | matched with the corresponding terminals on the speakers (see Connecting the speakers on page 19). |
is odd. |
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The PHASE CONTROL feature | • If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass cutoff is set to |
doesn’t seem to have an audible | the highest frequency setting. If there is a PHASE setting on your subwoofer, set it to 0º (or depending on |
effect. | the subwoofer, the setting where you think it has the best overall effect on the sound). |
| • Make sure the speaker distance setting is correct for all speakers (see Speaker Distance on page 51). |
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Noise or hum can be heard even | • Check that personal computers or other digital components connected to the same power source are not |
when there is no sound being | causing interference. |
input. |
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There seems to be a time lag | • See Automatically setting up for surround sound (MCACC & Full Band Phase Control) on page 8 to set up |
between the speakers and the | your system again using MCACC (this will automatically compensate for a delay in the subwoofer output). |
output of the subwoofer. |
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Can’t use the SR+ features. | • Make sure that HDMI Control is set to OFF (see Setting the HDMI Control mode on page 65). |
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The maximum volume available | • This is not a malfunction. If the levels in Channel Level on page 51 have been adjusted, the maximum |
(shown in the front panel display) | volume will change accordingly. |
is lower than the +12dB |
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maximum. |
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No sound is output from the CD- | • Make sure that ZONE 2 / RECSEL Setting in the ZONE Audio Setup menu is set to RECSEL (see ZONE |
R/TAPE OUT, DVR/VCR1 OUT or | Audio Setup on page 68). |
DVR/VCR2 OUT jack. |
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Can’t select ZONE 2. | • Make sure that ZONE 2 / RECSEL Setting in the ZONE Audio Setup menu is set to ZONE 2 (see ZONE |
| Audio Setup on page 68). |
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