Desa EVDDVF36STN, EVDDVF36PN installation manual Troubleshooting

Page 23

OWNER’S MANUAL

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: Before troubleshooting the system, make sure the gas shutoff valve is ON.

WARNING: Turn off fireplace and let cool before servicing. Only a qualified service person should service and repair fireplace.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Can not light main burner

1.

No gas supply, or shutoff valve is OFF

1.

Check to see if you have gas supply

 

2.

Air in gas line

2.

Repeat lighting procedure several times

 

 

 

 

to purge all air out of lines. If after re-

 

 

 

 

peated attempts appliance does not light

 

 

 

 

call for qualified service and repair

 

3.

Low gas pressure

3.

Contact your gas supplier

 

4.

Bad valve

4.

Replace control valve (see Replacement

 

 

 

 

Parts, page 27)

 

5.

Bad electrode wire or loose connection

5.

Tighten wires or replace electrode

 

6.

No power to unit or the ignition module

6.

Check that the main power is on and that

 

 

or power transformer is bad

 

all wire connections are made correctly

 

 

 

 

to the ignition module (see Wiring Dia-

 

 

 

 

gram, page 22). Check for 24 VAC at

 

 

 

 

the secondary side of the transformer. If

 

 

 

 

24 VAC is present and the module does

 

 

 

 

not operate, have the module replaced

 

 

 

 

otherwise have the transformer replaced.

 

 

 

 

 

No gas to burner, although wall switch and

1.

Wall switch wires defective

1.

Check electrical connections

valve are set to the ON position

 

 

 

 

 

 

 

 

 

Frequent flame outage

1. The electrode may be in the wrong po-

 

sition causing electrode not to sense

 

burner flame

1.Clean and adjust electrode to burner flame for maximum sensitivity on the electrode See page 19 for electrode as- sembly adjustments.

Burner goes off after a short time

1. Venting recirculation problem

1. Have a qualified technician check vent-

 

 

ing system for leaks or obstructions.

www.desatech.com

Continued

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Contents What to do if YOU Smell GAS Check Local Codes Prior to InstallationHorizontal termination above ground level clearances Glossary TermsBefore YOU Begin IntroductionSelecting Location Framing PRE-INSTALLATION PreparationClearances Mantel ClearancesLocation of Vent Termination General VentingGeneral Venting Installing Vent System in a Chase Venting InstallationInstallation Precautions Installation PlanningSnorkel Termination Installation for Horizontal TerminationVent Pipe Connections Rise per 12 of horizontal run Horizontal Termination ConfigurationsVenting with Two 90 Elbows Connect a section of pipe and extend up through the hole Installation for Vertical TerminationFlat Ceiling Installation Cathedral Ceiling InstallationVertical Horizontal H 1 + Min Max 20 max Vertical Termination ConfigurationsVertical Venting Vanguard Flexible Venting High Altitude InstallationParts Lists for Venting Kits and Components Vanguard Rigid VentingBlower Speed Control Operation Installing Optional Wall Mount Switch GWMS2Optional Blower Assembly Installation Blower Speed Control InstallationGAS Line HOOK-UP Optional Remote Control Installation Model WRCGAS Supply Testing Installing LOG SETDecorative Facing Burner Flame AdjustmentElectrode Assembly Adjustment Electrode assembly is factory preset forBurner Removal Operating Guidelines and Maintenance InstructionsTo Turn OFF GAS To Appliance For Your Safety Read Before LightingOperating Fireplace Lighting InstructionsWiring Diagram Service HintsTechnical Service Replacement PartsTroubleshooting Pane/LP gas company Delayed ignition burner Manifold pressure is too lowCompany Burner is litIs 1/4 for any horizontal run Fireplace produces unwanted odorsLocate and correct all leaks From entering the unit. The maximumAccessories Replacement Parts Refractory Pieces High Voltage CableGAS Control Valve Warranty Information

EVDDVF36PN, EVDDVF36STN specifications

Desa EVDDVF36STN and EVDDVF36PN are innovative and versatile electric heating solutions designed for modern indoor environments. These models stand out in the realm of electric heaters due to their advanced technologies, user-friendly features, and energy-efficient characteristics.

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