Napoleon Grills GSS36P, GSS36N manual Trouble Shooting Guide, Symptom Problem Test Solution

Out of propane gas

Spark gap is incorrect

No gas at the pilot burner

11

TROUBLE SHOOTING GUIDE

	SYMPTOM		PROBLEM		TEST SOLUTION
	Main burner goes	Pilot flame is not large enough		-	turn up pilot flame.
	out; pilot stays on.	or not engulfing the thermo-		- replace pilot assembly.
		pile
		Thermopile shorting		- clean thermopile connection to the valve. Reconnect.
				- replace thermopile / valve.
		Remote wall switch wire is too		-	shorten wire to correct length or wire gauge.
		long; too much resistance in
		the system.
		Faulty thermostat or switch.		-	replace.
	Pilot goes out when		System is not correctly	-	purge the gas line.
	the gas knob is re-		purged.
	leased.
			Out of propane gas.	-	fill the tank.
	The gas valve has
		Pilot flame is not large		-	turn up the pilot flame.
	an interlock device
	which will not al-	enough
	low the pilot burn-		Pilot flame is not engulfing the	-	gently twist the pilot head to improve the flame pattern around the
	er to be lit until		thermocouple.	thermocouple.
	the thermocouple		Thermocouple shorting /	- loosen and tighten thermocouple.
	has cooled. Allow		faulty.	-	clean thermocouple and valve connection.
	approximately 60			-	replace thermocouple.
	seconds for the
				-	replace valve.
	thermocouple to
			Faulty valve.	-	replace.
	cool.
	Pilot burning; no		Themostat or switch is de-	- connect a jumper wire across the wall switch terminals; if main burner
	gas to main burner;		fective.	lights, replace switch / thermostat.
	gas knob is on ‘HI’;		Wall switch wiring is defec-	- disconnect the switch wires & connect a jumper wire across terminals
	wall switch / ther-		tive.	1 & 3; if the main burner lights, check the wires for defects and / or
	mostat is on.			replace wires.
		Main burner orifice is plugged. -			remove stoppage in orifice.
			Faulty valve.	-	replace.
Pilot will not light.			No spark at pilot burner	-	check if pilot can be lit by a match
				-	check that the wire is connected to the push button ignitor.
				-	check if the push button ignitor needs tightening.
				-	replace the wire if the wire insulation is broken or frayed.
				-	replace the electrode if the ceramic insulator is cracked or broken.
				-	replace the push button ignitor.

- fill the tank.

- spark gap should be 0.150” to 0.175” (5/32” to 11/64” approx.) from the electrode tip and the pilot burner. To ensure proper electrode loca- tion, tighten securing nut (finger tight plus 1/4 turn).

- check that the manual valve is turned on.

-check the pilot orifice for blockage.

-replace the valve.

-call the gas distributor.

W415-0369 / E / 02.16.07