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SYMPTOM | PROBLEM | TEST SOLUTION |
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Pilot goes out while | Gas piping is undersized. | - turn on all gas appliances and see if pilot flame flutters, diminishes or |
standing; Main |
| extinguishes, especially when main burner ignites. Monitor appliance |
burner is in ‘OFF’ |
| supply working pressure. |
position. |
| - check if supply piping size is to code. Correct all undersized piping. |
| High Wind. | - unit has been exposed to a high wind condition. |
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| A “sheltered” area is recommended for the installation location. |
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| - close mesh screens. |
Flames are consist- ently too large or too small. Carbon- ing occurs.
Unit is
- check pressure readings:
Inlet pressure can be checked by turning screw (A)
Outlet pressure can be checked the same as above using screw (B). Gauge should read 3.5” water column for natural gas or 10” water column for propane. Check that main burner is operating on “HI”.
AFTER TAKING PRESSURE READINGS, BE SURE TO TURN SCREWS CLOCKWISE FIRMLY TO RESEAL. DO NOT OVERTORQUE.
Leak test with a soap and water solution.
Carbon is being de- posited on, logs or combustion cham- ber surfaces.
Air shutter has become | - | ensure air shutter opening is free of lint or other obstructions. |
blocked |
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Flame is impinging on the | - | check that the logs are correctly positioned. |
logs or combustion cham- | - | open air shutter to increase the primary air. |
ber. | - check the input rate: check the manifold pressure and orifice size as | |
| specified by the rating plate values. | |
| - close mesh screens. | |
Remote wall switch is in “OFF” position; main burner comes on when gas knob is turned to “ON” position.
Wall switch is mounted up- | - reverse. |
side down |
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Remote wall switch is ground- | - replace. |
ing. |
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Remote wall switch wire is | - check for ground (short); repair ground or replace wire. |
grounding. |
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Faulty valve. | - replace. |