Troubleshooting
Before calling for service, determine the symptoms and make a few simple checks as shown below.
Picture | Sound | Check |
Aerial Location, Direction or Connections.
If you are watching a tape playback check the state of the Video heads – they may need to be cleaned or replaced. The tape may be old. Check the tracking.
Snowy Picture | Noisy Sound |
Aerial Location, Direction or Connections.
Multiple Image | Normal Sound |
Electrical Appliances, Motorcycles, Cars or Fluorescent
Lamps.
Interference | Noisy Sound |
Normal Picture |
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No Picture |
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No Colour | Normal Sound | |||||
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Scrambled | Normal or Weak Sound | |||||
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Colour Patches | Normal Sound | |||||
Rolling Picture |
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Volume (Check the Mute function)
Not plugged in, switched OFF or Set to Stand By. Check volume, brightness, and contrast levels.
Various internal safety devices may have been triggered. Switch the TV off for a few minutes and try again.
Colour Control.
If the picture is from a tape playback, try adjusting the tracking.
Check the colour system. Refer to page 18.
Retune the Television. Refer to page 26.
Magnetic Interference from unshielded equipment or the television may have been moved while it was switched ON. (Switch the television OFF, or into Standby and leave it OFF for about 30 minutes). Refer to page 19.
Picture Menu (Refer to page 15).
Sound Menu (Refer to page 16).
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