KitchenAid KFGR383SSS, KFGR361SSS, KFGR271SSS Requesting Assistance or Service

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Requesting Assistance or Service

To avoid unnecessary service calls, please check the “Grill” section. It may save you the cost of a service call. If you still need help, follow the instructions below.

If you need assistance or service in U.S.A.

Call toll-free at 1-800-422-1230, our consultants are available to assist you.

When calling: Please know the purchase date, and the complete model and serial number of your appliance This information will help us better respond to your request.

Our consultants provide assistance with:

Features and specifications on our full line of appliances

Installation information

Use and maintenance procedures

Accessory and repair parts sales

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.)

Referrals to local dealers, service companies, and repair parts distributors

KitchenAid designated service technicians are

trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the designated KitchenAid service company in your area, you can also look in your telephone directory Yellow Pages.

If you need replacement parts

If you need to order replacement parts, we recom- mend that you only use factory-authorized parts. These parts will fit right and work right, because they are made to the same exacting specifications used to build every new KitchenAid appliance.

To locate factory-authorized parts in your area, call 1-800-422-1230 for your nearest authorized service center, or KitchenAid Factory Service at 1-800-442-1111.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances Customer Experience Center

c/o Correspondence Dept.

2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Part No. 9763754 Rev. B

© 2007 KitchenAid.

® Registered Trademark/Trademark of

®

®

Printed in U.S.A

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KitchenAid U.S.A.

03/2007

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Contents Installation Instructions USE and Care Guide Outdoor Grill Safety Your safety and the safety of others are very importantImportant Safety Instructions Installation Requirements Tools and PartsProduct Dimensions Location RequirementsRotisserie If you plan to use a combustible enclosureBuilt-In Installation Dimensions Electrical RequirementsRecommended ground method Gas Supply Requirements Portable Outdoor GrillsPortable Outdoor Grill Installation Built-In Outdoor GrillsAssemble Cooking Area Make gas connections For all portable outdoor grillsIf Converted to Natural Gas Built-In Outdoor Grill Installation Built-In ArchitectTM Series Outdoor GrillNatural Gas Use Plug in grill light If converted to L.P. gasCheck and Adjust the Burners Low flame adjustmentSear burner flame characteristics Adjusting the air shuttersUsing your Outdoor Grill Lighting the grillManually lighting main grill burners Prepare the gas supplyUsing the Side Burner Using the RotisserieLighting the side burner Manually lighting the side burnerUsing the grill light on some models Lighting the rotisserie burnerManually lighting the rotisserie burner Before GrillingCooking Methods Direct HeatIndirect Heat Indirect CookingGrilling chart Indirect Rotisserie Cooking Tips Trussing Poultry for the RotisserieCleaning Accessories Kitchenaid GAS Grill Warranty Requesting Assistance or Service