TROUBLESHOOTING
Continued
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
•If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
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Fireplace produces a clicking/ | 1. Metal expanding while heat- | 1. This is common with most |
ticking noise just after burner is | ing or contracting while cool- | fireplaces. If noise is excessive, |
lit or shut off | ing | contact qualified service person |
Fireplace produces unwanted 1. Fireplace burning vapors
odorsfrom paint, hair spray, glues, etc. (See IMPORTANT state- ment above)
2. For propane/LP gas, low fuel supply
3. Gas leak. See Warning statement at top of page
1.Ventilate room. Stop using odor causing products while fireplace is running
2.Contact local propane/LP supplier
3.Locate and correct all leaks (see Gas Line
Gas odor even when control knob | 1. Gas leak. See Warning | 1. | Locate and correct all leaks (see | |
is in OFF position |
| statement at top of page |
| Gas Line |
| 2. | Control valve defective | 2. | Replace control valve |
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Gas odor during combustion | 1. | Foreign matter between con- | 1. | Take apart gas tubing and |
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| trol valve and burner |
| remove foreign matter |
| 2. | Gas leak. See Warning | 2. | Locate and correct all leaks (see |
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| statement at top of page |
| Gas Line |
Dark residue on logs or inside 1. Improper log placement of fireplace
2. Air holes at burner inlet blocked
3. Burner flame holes blocked
4. Improper venting or excessive blockage
5. Excessive amounts of embers and pan material
1.Properly locate logs (see log placement sections on page 12)
2.Clean out air holes at burner inlets. Periodically repeat as needed
3.Remove blockage or replace burner
4.Have the vent system inspect- ed, including the termination cap. Remove any restrictions or obstruction
5.Clear excess embers until a minimum gap of 1/2" remains under the grate
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