Oki 6100E+ manual Appendix a Troubleshooting, Print Manager Errors

Section 5 - Appendix A - Troubleshooting

Appendix A

Troubleshooting

Unable to Print

If your OkiLAN 6100e+ passes self-test, but you are unable to send data to the printer via the OkiLAN 6100e+, first try to print a configuration sheet from the OkiNet for VINES utility. If you are unable to print a configuration sheet, check the following:

•Printer configuration

•Printer hardware

•Computer network adapter cards

•Cabling and/or connectors

If a configuration sheet prints, but print jobs still are not printing, check the OkiLAN 6100e+ Print Service Status using OkiNet for VINES.

Print Manager Errors

These errors may display on your screen when an error condition occurs within the OkiNet for VINES utility.

Print server unable to attach to print service

The Printer Service to which you are trying to attach can only support one remote connection at a time. If you receive this message, check for the following:

•Make sure the PC Network Printing Option is installed on the server where the Printer Service resides.

•Make sure the destination is a PCPRINT.

•Another printer network interface card or a client running PCPRINT may already be attached to the service.

•Check that the Print Service has not been stopped via the MANAGE utility.

OKI OkiLAN 6100e+ User’s Guide V - 23

Banyan VINES