Section 4 - Appendix A - Troubleshooting
Static Route Entry
If the OkiLAN 6100e+ has printed a configuration page showing the default address, but it cannot be reached through telnet, check the following:
•Display the host’s routing tables with the ‘netstat - r’ command. Verify the route has been set correctly.
•If the route is set correctly, try pinging the device.
•Verify the OkiLAN 6100e+ is on the same subnet as the host from which you are telneting. As a drastic measure, try creating an isolated subnet with your host and the OkiLAN 6100e+. If you are using 10BASE2, run the cable directly from the host to the OkiLAN 6100e+. If using
•If the static route has been set up and can telnet to the OkiLAN 6100e+, but your changes do not seem to be saved, check the host’s routing tables. You might have telneted to a different OkiLAN 6100e+ than the one you intended. While in telnet, select the second menu option, Show Network/Printer Information. The hardware address and serial number are displayed. Verify they are the same as the unit you are configuring.
•Turn off the OkiLAN 6100e+ you want to configure. Run telnet again. If you reach a different device, there is an IP address conflict.
•If you are able to ping to the OkiLAN 6100e+, but are unable to telnet, the IP address is probably being shared with another device that does not support telnet.
TCP/IP
OKI OkiLAN 6100e+ User’s Guide | IV - 51 |
