Section 4 - Appendix A - Troubleshooting
Printing a Configuration Page
If the status indicator turns solid orange due to an error and no configuration page is printed, your printer may be configured for PostScript operation. If so, you must
If you do not know the configuration of the OkiLAN 6100e+ or you think the configuration has been changed, use the following method for printing a configuration page:
•With the network cable detached, attach the OkiLAN 6100e+ to a printer and power cycle the print server. When the OkiLAN 6100e+ powers up, it will detect the detached network cable and print a configuration sheet. If no configuration sheet is printed and the indicator has turned green, check the printer and verify it is ready to print. If you are using boot protocols (RARP or BOOTP) to assign the IP address, the IP address will be listed as Using network protocol (0.0.0.0) on the configuration page.
Unable to Print
LPR/LP
•If the indicator blinks green, the OkiLAN 6100e+ is receiving data. If nothing is actually printing, check the printer settings. For example, if you are using a PostScript printer, verify the OkiLAN 6100e+ is also set to PostScript.
•Try pinging the OkiLAN 6100e+ by its IP address (not the hostname). This will verify the unit is functioning on the network.
•If the ping succeeds, try ftping a test file to the print server. If the ping fails, you might have a configuration problem with the OkiLAN 6100e+ (the IP address or gateway address might be incorrect, etc.).
TCP/IP
OKI OkiLAN 6100e+ User’s Guide | IV - 53 |
