Oki 6100E+ manual Network Error Messages, OkiLAN 6100e+ Utility

Section 7 - Appendix A - Troubleshooting

document-specific. Check for problems in the document. If your printer has error handling capability, activate the error handler and try to print the first document again to obtain an error report.

If the directory does not print, send the directory again, and watch the OkiLAN 6100e+ activity indicator. If the status indicator flashes to indicate activity, data is reaching the OkiLAN 6100e+. Send the document again and watch the printer for activity. If you see activity but no output, data is reaching the printer, but the printer is aborting the job. A PostScript printer will flush its memory buffer whenever it encounters an error condition, thereby aborting the entire job.

Try the following:

•Power the printer and the OkiLAN 6100e+ off and on. Allow the OkiLAN 6100e+ and the printer to warm up before you send a print job.

•Verify the printer is on-line and ready.

•Verify the OkiLAN 6100e+ is configured correctly.

•If you suspect any of the cables are bad, swap them with cables you know are working.

Network Error Messages

Network range exceeded during router power up— There are too many nodes on the network segment. The OkiLAN 6100e+ cannot find a free node number. Remove some of the other nodes on the network or expand the network range for this segment of the network.

OkiLAN 6100e+ Utility

OkiLAN 6100e+ does not show up in utility—If the OkiLAN 6100e+ does not appear in the utility, try the following:

•Print a configuration sheet for name and zone information. Run the Chooser and select the correct zone.

•Verify the OkiLAN 6100e+ is powered on and

VII - 10 OKI OkiLAN 6100e+ User’s Guide