Error Messages and Lights | Dell 964 specification

Error Messages and Lights

The following error messages can be found on your computer screen or operator panel display.

Error Message:	What it indicates:	Solution:
Black Ink Low	An ink cartridge is running low on ink. The Low	Replace the ink cartridge. For
Color Ink Low	Ink warning occurs when your ink cartridges are	more information, see
	about 25 percent full, 15 percent full, and 5	"Replacing Ink Cartridges" on
	percent full.	page 83.

Clear paper	A paper jam exists in the printer.	Clear the paper jam, and then
jam		press Select	on the
		operator panel. For more
		information, see "Check for a
		paper jam." on page 94.

Clear ADF jam	A paper jam exists in the ADF.	Clear the paper jam, and then
		press Select	on the
		operator panel. For more
		information, see "Check for a
		paper jam." on page 94.

Load Paper Your printer is out of paper. then Press

Select

Follow the instructions on the display to clear the message, and then print your document.

Left	The Black or Photo ink cartridge is missing.
cartridge
missing.
Insert Black
or Photo
cartridge

Install a Black or Photo ink cartridge. For more information, see "Replacing Ink Cartridges" on page 83.

Right	The Color ink cartridge is missing.
cartridge
missing.
Insert Color
cartridge

Install a Color ink cartridge. For more information, see "Replacing Ink Cartridges" on page 83.

Left	The wrong ink cartridge is installed in the left
cartridge	cartridge carrier.
incorrect

Remove the cartridge, and install the correct Black or Photo cartridge for your printer. For more information, see "Replacing Ink Cartridges" on page 83.

Troubleshooting

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Image 97

Dell 964 owner manual Error Messages and Lights, Error Message What it indicates Solution

Contents

Look Inside For Luxembourg Korea AustraliaAustria Malaysia United States Government Restricted Rights W . d e l l . c o m s u p p o r t . d e l l . c o m Contents Saving Photos to Your Computer Copying Faxing Using the Printer Operator Panel Setting Up the Printer With Equipment Removing and Reinstalling Software Using the Dell All-In-One CenterCleaning the Ink Cartridge Nozzles Blocking Faxes Without Caller ID 102 101129 Dell Software License Agreement 129 Contents Page W . d e l l . c o m s u p p o r t . d e l l . c o m About Your Printer Number Part Description Understanding the Printer Parts Using the Memory Card Manager on 151617 Right side connector Initial Setup Menu Setting Up Your PrinterUpdating Settings Setup menu Understanding the Operator Panel Using the Operator PanelNumber Part Purpose Begun entering the number Operator Panel Menus Quality/Speed settingsUnderstanding the Automatic Paper Type Sensor Click Printing Preferences Right-click the Dell Photo AIO Printer 964 icon Load Plain Paper Into the Paper Support Loading Paper About Your Printer Load an Original Document Into the ADF Placing Your Original Document on the Scanner Glass Print Media Guidelines for the Paper Support Print Media GuidelinesLoad up to Make sure Removing plain paper Paper Guidelines for the ADF Printing Photos Printing a Document Printing Borderless Photos Printing Photos From a PictBridge-Enabled Camera Printing Photos From a Memory Card Saving Photos to Your Computer Viewing or Printing Photos Printing All Photos on Media Card or USB Key Viewing a Slide Show Printing Last Page First Printing Collated Copies of Your Document Printing an Image as a Multi-page Poster Printing More Than One Page on a Sheet of Paper Printing a Banner Printing Copying Documents Using Your Computer Copying Documents Using the Operator Panel Copying Photos Using Your Computer Copying Photos Using the Operator PanelSelect a copy quantity 1-99 and color setting Click See More Copy Settings to Collating Copies Using the Operator Panel Select a copy quantity and color setting Changing Copy SettingsClick this tab Using the Printer Software Using the Operator Panel Scanning Photos Scanning to Your Computer Over a Network Scanning Multiple Pages or Images From the Scan section, click See More Scan Settings Scanned text appears Edit your document Save your document Editing Scanned Text Using Optical Character Recognition OCR Saving an Image on Your Computer Editing Scanned ImagesWith most graphics programs, you can customize your image Computer Click Attach Now Mailing a Scanned Image or Document Enlarging or Reducing Images or Documents Equipment Benefits See this section Setting Up the Printer With Equipment Connecting to a telephone Connecting directly to a telephone wall jack Connecting to an answering machine What if I Have a Digital Subscriber Line DSL? Connecting to a computer modem Send a Fax Faxing Using the Printer Operator Panel Send a Broadcast Fax Select Receive a Fax AutomaticallyRinging and Answering menu opens Receive a Fax Manually Sending a Fax From the Computer Connecting Cables Send Fax Using Dell Printer Fax Tools Send a Fax Using the Dell All-In-One CenterFaxing Through the Printer Modem Click File→ Print Click the Dell Printer Fax Tools icon Access the Printer Setup Utility Printer Setup Utility TabsOn this tab You can Install Fax Console Windows XP Only Configure Fax Console Windows XP OnlyFaxing Through the Computer Modem Close the Add/Remove Programs window Open your file to be faxed Configure Fax Service Management Windows 2000 OnlyClick File →Print Open the file you just scanned and saved Receive a Fax Using Fax Console or Fax Service ManagementClick File → Print Create a Speed Dial List From the Operator Panel Speed DialAdd New Phonebook Entry menu opens Create a Group Dial List From the Operator Panel Create a Speed Dial List From the ComputerPhonebook Add Group menu opens Use a Speed or Group Dial List Send a Delayed Fax Create a Blocked Fax List Blocking FaxesBlocked Fax Add Entry screen opens Blocking Faxes Without Caller ID Turning Fax Blocking On Changing the Pickup Code Dialing and Sending menu opens Using Auto Fax Convert Understanding the Software Using the Dell All-In-One Center This section You can This section You can To access Printing Preferences Using Printing Preferences Tab Options Printing Preferences TabsFor all Black Printing Using the Memory Card Manager Using Dell Picture StudioPaint Shop Pro Studio Dell Ink Management System Understanding the Software Windows XP, click Start→ My Computer Removing and Reinstalling Software Understanding the Software Replacing Ink Cartridges Ink Cartridge Maintenance Ink Cartridge Maintenance Ink Cartridge Maintenance Ink Cartridge Maintenance Aligning Ink Cartridges Click Print Ink cartridges align when the page printsClick Align Print Cartridges Click Clean Print Cartridges Cleaning the Ink Cartridge Nozzles Computer Problems Setup Problems Windows XP, click Start→ My Computer For more information, see Error Messages and Lights on Printer Problems Fax Problems General Problems Paper Problems Near the ADF Near the paper exit tray 1 Raise the printer unit Click Start→ Control Panel→ Windows Firewall Network Problems Error Message What it indicates Solution Error Messages and Lights Cartridge carrier Install the correct Color Improving Print Quality Troubleshooting 101 Technical Assistance Contacting Dell Automated Order-Status Service 103 104 Canada North York, Ontario 105Cayman Islands Chile Santiago China Xiamen 106Colombia Costa Rica 107 Area Codes Local Numbers, Toll-Free Numbers 108 109 Ireland Cherrywood Website support.euro.dell.com 110Italy Milan Website support.euro.dell.com Jamaica Japan Kawasaki Website support.jp.dell.com 111Korea Seoul Latin America 112Luxembourg Website support.euro.dell.com Macao 113 114 115 Spain Madrid Website support.euro.dell.com 116Sweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.com Taiwan Website support.ap.dell.com 117Thailand Website support.ap.dell.com Trinidad/Tobago Bracknell Website support.euro.dell.com 118Uruguay A. Austin, Texas 119Business Virgin Islands Contacting Dell 121 Terms and Conditions of Sale Software 122 Headings 123 What is not covered by this limited warranty? What is covered by this limited warranty?Limited Warranties and Return Policy 124 What do I do if I need warranty service? How long does this limited warranty last?125 May I transfer the limited warranty? What if I purchased a service contract?What will Dell do? How will you fix my product? 127 Total Satisfaction Return Policy U.S. Only Dell Printer Consumables Limited Warranties Consumables Limited Warranty U.S. Only128 Export Regulations Limited WarrantyDell Software License Agreement 129 Government Restricted Rights Regulatory NoticesGeneral 130 131 FCC Notices U.S. Only Appendix 133 D ex Index 135 136