110, Ireland Cherrywood Website support.euro.dell.com | Dell 964

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

Ireland (Cherrywood)	Website: support.euro.dell.com
International Access Code: 16 E-mail: dell_direct_support@dell.com
Country Code: 353	Technical Support	1850 543 543
City Code: 1	U.K. Technical Support (dial within U.K. only)	0870 908 0800
	Home User Customer Care	01 204 4014
	Small Business Customer Care	01 204 4014
	U.K. Customer Care (dial within U.K. only)	0870 906 0010
	Corporate Customer Care	1850 200 982
	Corporate Customer Care (dial within U.K. only)	0870 907 4499
	Ireland Sales	01 204 4444
	U.K. Sales (dial within U.K. only)	0870 907 4000
	Fax/Sales Fax	01 204 0103
	Switchboard	01 204 4444

Italy (Milan)	Website: support.euro.dell.com
International Access Code: 00 E-mail:support.euro.dell.com/it/it/emaildell/
Country Code: 39	Home and Small Business
City Code: 02	Technical Support	02 577 826 90
	Customer Care	02 696 821 14
	Fax	02 696 821 13
	Switchboard	02 696 821 12
	Corporate
	Technical Support	02 577 826 90
	Customer Care	02 577 825 55
	Fax	02 575 035 30
	Switchboard	02 577 821

Jamaica	General Support (dial from within Jamaica only)	1-800-682-3639

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Contacting Dell

Image 110

Dell 964 110, Ireland Cherrywood Website support.euro.dell.com, Italy Milan Website support.euro.dell.com, Jamaica

Contents

Look Inside For Austria Korea AustraliaLuxembourg Malaysia United States Government Restricted Rights W . d e l l . c o m s u p p o r t . d e l l . c o m Contents Copying Saving Photos to Your Computer Setting Up the Printer With Equipment Faxing Using the Printer Operator Panel Cleaning the Ink Cartridge Nozzles Using the Dell All-In-One CenterRemoving and Reinstalling Software Blocking Faxes Without Caller ID 129 101102 Dell Software License Agreement 129 Contents Page W . d e l l . c o m s u p p o r t . d e l l . c o m About Your Printer Understanding the Printer Parts Number Part Description Using the Memory Card Manager on Right side connector 151617 Updating Settings Setting Up Your PrinterInitial Setup Menu Setup menu Number Part Purpose Using the Operator PanelUnderstanding the Operator Panel Begun entering the number Understanding the Automatic Paper Type Sensor Quality/Speed settingsOperator Panel Menus Right-click the Dell Photo AIO Printer 964 icon Click Printing Preferences Loading Paper Load Plain Paper Into the Paper Support About Your Printer Load an Original Document Into the ADF Placing Your Original Document on the Scanner Glass Load up to Make sure Print Media GuidelinesPrint Media Guidelines for the Paper Support Removing plain paper Paper Guidelines for the ADF Printing a Document Printing Photos Printing Borderless Photos Printing Photos From a PictBridge-Enabled Camera Printing Photos From a Memory Card Viewing or Printing Photos Saving Photos to Your Computer Viewing a Slide Show Printing All Photos on Media Card or USB Key Printing Collated Copies of Your Document Printing Last Page First Printing More Than One Page on a Sheet of Paper Printing an Image as a Multi-page Poster Printing a Banner Printing Copying Documents Using the Operator Panel Copying Documents Using Your Computer Select a copy quantity 1-99 and color setting Copying Photos Using the Operator PanelCopying Photos Using Your Computer Click See More Copy Settings to Collating Copies Using the Operator Panel Click this tab Changing Copy SettingsSelect a copy quantity and color setting Using the Operator Panel Using the Printer Software Scanning Photos Scanning to Your Computer Over a Network From the Scan section, click See More Scan Settings Scanning Multiple Pages or Images Editing Scanned Text Using Optical Character Recognition OCR Scanned text appears Edit your document Save your document With most graphics programs, you can customize your image Editing Scanned ImagesSaving an Image on Your Computer Computer Mailing a Scanned Image or Document Click Attach Now Enlarging or Reducing Images or Documents Setting Up the Printer With Equipment Equipment Benefits See this section Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine Connecting to a computer modem What if I Have a Digital Subscriber Line DSL? Faxing Using the Printer Operator Panel Send a Fax Send a Broadcast Fax Ringing and Answering menu opens Receive a Fax AutomaticallySelect Receive a Fax Manually Connecting Cables Sending a Fax From the Computer Faxing Through the Printer Modem Send a Fax Using the Dell All-In-One CenterSend Fax Using Dell Printer Fax Tools Click File→ Print Click the Dell Printer Fax Tools icon On this tab You can Printer Setup Utility TabsAccess the Printer Setup Utility Faxing Through the Computer Modem Configure Fax Console Windows XP OnlyInstall Fax Console Windows XP Only Close the Add/Remove Programs window Click File →Print Configure Fax Service Management Windows 2000 OnlyOpen your file to be faxed Click File → Print Receive a Fax Using Fax Console or Fax Service ManagementOpen the file you just scanned and saved Add New Phonebook Entry menu opens Speed DialCreate a Speed Dial List From the Operator Panel Phonebook Add Group menu opens Create a Speed Dial List From the ComputerCreate a Group Dial List From the Operator Panel Use a Speed or Group Dial List Send a Delayed Fax Blocked Fax Add Entry screen opens Blocking FaxesCreate a Blocked Fax List Turning Fax Blocking On Blocking Faxes Without Caller ID Changing the Pickup Code Using Auto Fax Convert Dialing and Sending menu opens Using the Dell All-In-One Center Understanding the Software This section You can This section You can Using Printing Preferences To access Printing Preferences For all Black Printing Printing Preferences TabsTab Options Paint Shop Pro Studio Using Dell Picture StudioUsing the Memory Card Manager Dell Ink Management System Understanding the Software Removing and Reinstalling Software Windows XP, click Start→ My Computer Understanding the Software Ink Cartridge Maintenance Replacing Ink Cartridges Ink Cartridge Maintenance Ink Cartridge Maintenance Ink Cartridge Maintenance Click Align Print Cartridges Click Print Ink cartridges align when the page printsAligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Click Clean Print Cartridges Setup Problems Computer Problems Windows XP, click Start→ My Computer Printer Problems For more information, see Error Messages and Lights on General Problems Fax Problems Paper Problems Near the ADF Near the paper exit tray 1 Raise the printer unit Network Problems Click Start→ Control Panel→ Windows Firewall Error Messages and Lights Error Message What it indicates Solution Cartridge carrier Install the correct Color Improving Print Quality Troubleshooting Technical Assistance 101 Automated Order-Status Service Contacting Dell 103 104 Cayman Islands 105Canada North York, Ontario Chile Santiago Colombia 106China Xiamen Costa Rica 107 108 Area Codes Local Numbers, Toll-Free Numbers 109 Italy Milan Website support.euro.dell.com 110Ireland Cherrywood Website support.euro.dell.com Jamaica Korea Seoul 111Japan Kawasaki Website support.jp.dell.com Luxembourg Website support.euro.dell.com 112Latin America Macao 113 114 115 Sweden Upplands Vasby Website support.euro.dell.com 116Spain Madrid Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.com Thailand Website support.ap.dell.com 117Taiwan Website support.ap.dell.com Trinidad/Tobago Uruguay 118Bracknell Website support.euro.dell.com Business 119A. Austin, Texas Virgin Islands Contacting Dell Terms and Conditions of Sale 121 122 Software 123 Headings Limited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? 124 125 How long does this limited warranty last?What do I do if I need warranty service? What will Dell do? What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product? Total Satisfaction Return Policy U.S. Only 127 128 Consumables Limited Warranty U.S. OnlyDell Printer Consumables Limited Warranties Dell Software License Agreement Limited WarrantyExport Regulations 129 General Regulatory NoticesGovernment Restricted Rights 130 FCC Notices U.S. Only 131 Appendix D ex 133 Index 135 136