Section 7 - Chapter 2 - The OkiLAN 6100e+ Utility

Zone = Default - (The default zone for the network segment will be used)

Port Enabled = Yes

Appendix A

Troubleshooting

Before You Call

This appendix allows you to troubleshoot problems you may have installing or using the EtherTalk protocol. After trying these suggestions, if you are still having difficulty, call Okidata Customer Support at 1-800- OKIDATA (1-800-654-3282).

If you have trouble sending data to the printer through your OkiLAN 6100e+, check the following:

Verify that the OkiLAN 6100e+ printer appears in the Chooser

Printer configuration

Printer hardware

OkiLAN 6100e+ configuration

OkiLAN 6100e+ hardware

Cabling and/or connectors

Macintosh System version

LaserWriter driver version

Application software configuration

OkiLAN 6100e+ Does Not Appear in the Macintosh Chooser

If the OkiLAN 6100e+ does not appear in the Chooser as a LaserWriter device, check the following:

Print a configuration sheet. Verify that the EtherTalk protocol and port are enabled.

Verify that the AppleTalk type is LaserWriter.

VII - 8 OKI OkiLAN 6100e+ User’s Guide

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Oki 6100E+ manual Before You Call, OkiLAN 6100e+ Does Not Appear in the Macintosh Chooser