Section 7 - Appendix A - Troubleshooting

Recommended Action: Unable to change the configuration at this time. Try again.

Message: “Name” @ “Zone” is not responding. Verify the OkiLAN 6100e+ is powered on. To reconnect with the device, return the zone selection window and search again.

Recommended Action: The device did not respond. If a reset has just taken place, the OkiLAN 6100e+ may not be registered on the network yet. Verify the OkiLAN 6100e+ is powered on. Search the network again to find the device.

Message: No OkiLAN 6100e+ device(s) found. Verify the OkiLAN 6100e+ is powered on.

Recommended Action: Confirm the device is powered on and the LED is green. Verify correct zone to search by printing a configuration sheet.

Message: Option is not available with this product.

Recommended Action: This configuration option is not available with this product.

Message: Only the first 1024 zones found will be displayed.

Recommended Action: Reduce the number of zones on your network.

Message: Router zone requested failed.

Recommended Action: The OkiLAN 6100e+ utility is unable to communicate with the router and to locate the zones. Confirm proper router operation.

Message: The change could not be verified.

Recommended Action: The change will take place when the OkiLAN 6100e+ is idle. If it is power cycled

VII - 12 OKI OkiLAN 6100e+ User’s Guide

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Oki 6100E+ manual Message Option is not available with this product