Desa VDCFTPA Slight smoke or odor during, Nance, Air in gas line, Blocked, Burner oriﬁce, Person

Page 31

TROUBLESHOOTING

Continued

OBSERVED PROBLEM	POSSIBLE CAUSE		REMEDY

Slight smoke or odor during	1.	Residues from manufacturing	1.	Problem will stop after a few
initial operation		processes and log curing		hours of operation
	2.	Not enough air	2.	Check burner for dirt and
				debris. If found, clean burner
				(see Cleaning and Mainte-
				nance, page 27)
	3.	Gas regulator defective	3.	Replace gas regulator

Fireplace produces a whistling 1. Turning control knob to HI

noise when burner is lit	position when burner is cold
2.	Air in gas line
3.	Air passageways on ﬁreplace
	blocked
4.	Dirty or partially clogged
	burner oriﬁce

1.Turn control knob to LO position and let warm up for a minute

2.Operate burner until air is removed from line. Have gas line checked by local natural gas company

3.Observe minimum installation clearances (see page 10)

4.Clean burner (see Cleaning and Maintenance, page 27) or replace burner oriﬁce

White powder residue forming	1.	When heated, vapors from	1.	Turn ﬁreplace off when using
within burner box or on adjacent		furniture polish, wax, carpet		furniture polish, wax, carpet
walls or furniture		cleaners, etc. may turn into		cleaners or similar products
		white powder residue

Moisture/condensation noticed	1.	Not enough combustion/ven-	1.	Refer to Air for Combustion
on windows		tilation air		and Ventilation requirements
				(page 6)

Remote does not function (Re-	1.	Battery is not install. Battery	1.	Replace 9-volt batteries in
mote-Ready Models Only)		power is low		receiver and remote control

Fireplace produces a clicking/	1.	Metal expanding while heating	1.	This is common with most
ticking noise just after burners		or contracting while cooling		ﬁreplaces. If noise is exces-
are lit or shut off				sive, contact qualiﬁed service
				person

113133-01B

www.desatech.com

31

Image 31

Contents What to do if YOU Smell GAS Shown with Optional Cabinet Mantel/Hearth Base AccessoryTable of Contents Safety Information Safety Information Unpacking Product FeaturesProduct Identification Local CodesShoulder Screw Screen Hood AssemblySheet Metal Screws Hood Louver Firebox Top Tools Required Phillips screwdriverProviding Adequate Ventilation AIR for Combustion VentilationDetermining FRESH-AIR Flow for Fireplace Location Ventilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Check GAS Type InstallationTop Installation ItemsFireplace Clearances Minimum Clearance to Combustible MaterialsDepth BUILT-IN Fireplace InstallationActual Framing Height Front WidthTop Louver Bottom Louver Optional Mantel InstallationMantel Shelf Side of FireboxInstalling Optional Blower Accessory GA3450TA Switch Installing Blower AccessorySwitch Power Cord Plate Remote Wire Blower Harness Bracket Lower Louver DoorExtension Cord For Built-In InstallationBlower Bracket Connecting to GAS Supply Installation Items Needed Connecting Equipment Shutoff Valve to Heater ControlChecking GAS Connections Gas Regulator or Gas Control Valve Equipment Pressure Testing Fireplace Gas ConnectionsEquipment Shutoff Valve Propane/LP Supply Tank Equipment Open Shutoff Valve ClosedVolt Terminal Battery Wires Battery Clip Optional Wireless HAND-HELD Remote Control AccessoriesInstalling Receiver Installing 9-Volt Battery in Hand-Held Remote Control UnitTerminal W Terminal R R Control Valve To Wall Thermostat or Switch Or SwitchFeed wires through rectangular slots Remove jumper wire from control valve see ,Lighting Instructions Installing LOG SET and ScreenFor Your Safety Read Before Lighting Operating FireplaceShutting Off Fireplace Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationAUTO/OFF/ON Switch REMOTE-READY Models For Your Safety Read Before LightingOperating Blower Pilot Ignitor Burner Electrode Piezo Flame Control Ignitor Adjustment Knob ButtonPilot Burner Ignitor Electrode ON/OFF Series Model Cghrcb Manual ModeAuto Thermostatic Mode Optional HAND-HELD Remote OperationKey Pad Lock Feature Optional GWMS2 Wall Mounted SwitchSafety Features Auto Shutoff FeatureInspecting Burners Cleaning MaintenanceExterior LOG SETCabinet Air PassagewaysObserved Problem Possible Cause Remedy TroubleshootingModels Only Burner oriﬁce is clogged Clean burner see CleaningBurner oriﬁce is clogged Mote-Ready Models OnlyNance, When heated, vapors fromMote-Ready Models Only Power is low Slight smoke or odor duringGas leak. See Warning Thermostat Models SpecificationsRemote-Ready Models Firebox Models VDC Illustrated Parts BreakdownNot a ﬁeld replacement part Parts ListThermostat Models Vdcftpa and Vdcftna Thermostat Models REMOTE-READY Models Vdcfrna and Vdcfrpa KEY Part Numbers Vdcfrpa Vdcfrna Description QTY Accessories For all models. Creates the sound of a real burn- ing ﬁre Receiver and HAND-HELD Thermostat Remote Control KIT GhrctbReceiver and HAND-HELD Remote Control KIT Ghrcb Information VideoParts Under Warranty Replacement PartsService Hints Technical Service113133-01B Keep this Warranty Warranty InformationLimited Warranty VENT-FREE Compact Classic Hearth