Desa TC36N When burner is lit HI position when burner is, Glass soots Debris around burner air

Page 35

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

 

 

Heater produces a whistling noise

1.

Turning gas control knob to

1.

Turn gas control knob to LO

when burner is lit

 

HI position when burner is

 

position and let warm up for a

 

2.

cold

2.

minute

 

Air in gas line

Operate burner until air is

 

 

 

 

removed from line. Have gas

 

 

 

 

line checked by local propane/

 

3.

Dirty or partially clogged

3.

LP or natural gas company

 

Clean burner (see Cleaning

 

 

burner orifice

 

and Maintenance, page 31) or

 

 

 

 

replace burner orifice

 

 

 

 

 

 

Glass soots

1.

Debris around burner air

1.

Inspect the opening at the base

 

 

mixer

 

of the burner by removing log/

 

 

 

 

grate assembly to see that it is

 

 

 

 

NOT packed with any type of

 

 

 

 

material [see Installing Brick

 

 

 

 

Liner Models BL36DA(SA)

 

 

 

 

and BL36DHA(SA), page 26]

 

2.

Improper vent configuration

2.

for log/grate removal

 

Check vent configuration speci-

 

 

 

 

fications (see Venting Installa-

 

 

 

 

tion Instructions, page 9)

 

 

 

 

 

 

Fireplace produces a clicking/tick-

1.

Metal expanding while heating

1.

This is common. If noise is

ing noise just after burners are lit

 

or contracting while cooling

 

excessive, contact qualified

or shut off

 

 

 

service person

 

 

 

 

 

 

Remote does not function

1.

Battery is not installed or bat-

1.

Replace 9-volt batteries in

 

 

tery power is low

 

receiver and hand-held remote

 

 

 

 

control

116192-01E

www.desatech.com

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Contents What to do if YOU Smell GAS Table of Contents Safety Information High traffic areas Product IdentificationLocation and space requirements Product FeaturesPre-Installation Preparation Local CodesVenting clearances Clearances42 1067 mm Front 36 914 mm Top of Standoffs Vent See ventingFireplace Framing and finishingNoncombustible mantels at any height above Termination CAP AIR Supply Inlet GAS Meter Location of Termination CapInstallation Precautions Venting Installation InstructionsInstallation Planning Installing Horizontal Vent Cap Noncombustible Exterior Round Termination Ground Floor InstallationRecommended Applications Corner ground floor installation Snorkel Termination InstallationHorizontal System Installation Using TWO 90 Elbows Connect a section of pipe and extend up through the hole Installation for vertical terminationFlat Ceiling Installation Twist-lock the vent cap onto the last section of vent pipe Vertical Venting High Altitude InstallationDesa 5/8 Pipe & Vent Kits Number Description Parts list for venting kits and componentsPlug in blower power cord Fireplace InstallationInstalling optional blower accessories Model BK InstallationBlower Model BKT Model BKT InstallationInstallation Items Needed Installing Gas Piping to Fireplace LocationBlower Wiring Diagram Propane/LP Supply TankExternal Regulator Vent Pointing Down Connecting Fireplace to GAS SupplyDisconnect fireplace and its individual equip Checking GAS ConnectionsTest Pressures Equal To or Less Than Psig 3.5 kPa Close equipment shutoff valve see FigureTurn off fireplace see To Turn Off Gas to Ap- pliance, Installing optional wall Mount Switch gwmS2Pressure Testing Fireplace Gas Connections Installing Remote ReceiverRemoving Glass Door Removing/Replacing Glass DoorRemoving Louver Panels Cleaning Glass Door Installing lava rock and glowing embersInstalling Brick liner Models BL36DASA and BL36DHASA Close top and bottom louvers For your safety Read before lightingOperating Fireplace Lighting InstructionsRemote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Optional Hand-HeldThermostat Series Model HRC200 On/Off Series Model HRC100Inspecting Burners Operating optional blower accessoryPilot assembly Key Pad Lock FeatureGlass Door Cleaning MaintenanceBurner Flame Pattern Venting system Pilot and burnersLogs Observed Problem Possible Cause Remedy TroubleshootingLong enough Control knob pressed Problem could be caused by Or replace pilot assemblyBurner orifice clogged Clean burner see Cleaning Is lit After pilot lights, keep gasCold Minute Air in gas line Operate burner until air is When burner is lit HI position when burner isOr shut off Service person Remote does not function Tery power is lowStatement above Specifications Replacement PartsService Hints Technical ServiceModels TC36N, VTC36N, TC36P and VTC36P Series Illustrated Parts BreakdownParts List 19 18 116192-01E Burner Pan Assembly Accessories Wall mounted thermostat control kit gwmt1 Not Shown Wall mounted on/off switch gwmS2 Not ShownLimited Warranty DIRECT-VENT Fireplace Warranty InformationKeep this Warranty
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