Desa VSGF36NRA, VSGF36NTA, VSGF36PRA Troubleshooting, Observed Problem Possible Cause Remedy

Page 27

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor electrode not con-

1.

Reconnect ignitor cable

there is no spark at ODS/pilot

 

nected to ignitor cable

2.

Free ignitor cable if pinched

 

2.

Ignitor cable pinched or wet

 

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

3.

Piezo ignitor nut is loose

3.

Tighten nut holding piezo ignitor

 

 

 

 

to base panel of log set. Nut is

 

 

 

 

located behind base panel

 

4.

Broken ignitor cable

4.

Replace ignitor cable

 

5.

Bad piezo ignitor

5.

Replace piezo ignitor

 

6.

Ignitor electrode broken

6.

Replace pilot assembly

 

7.

Ignitor electrode positioned

7.

Replace pilot assembly

 

 

wrong

 

 

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equip- ment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when in- stalled

5.Depleted gas supply (propane/ LP only)

6.ODS/pilot is clogged

7.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down con- trol knob. Repeat igniting op- eration until air is removed

5.Contact local propane/LP gas company

6.Clean ODS/pilot (see Clean- ing and Maintenance, page

25)or replace ODS/pilot as- sembly

7.Replace gas regulator

116746-01A

www.desatech.com

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Local Codes Product Features Product IdentificationUnpacking Product Specifications Locating FireboxPlanning Confined and Unconfined Space AIR for Combustion VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining if You Have a Confined or Unconfined Space Determining FRESH-AIR Flow for Heater LocationVentilation Air From Outdoors InstallationVentilation AIR Ventilation Air From Inside BuildingMinimum Wall and Ceiling Clearances see Figure Installation ClearancesMantel Clearances for Built-In Installation BUILT-IN Firebox InstallationRough Opening Dimensions for Built-in Installation Installing GAS Piping to Fireplace Location Installing Firebox Using Optional Accessory MantelsInstallation Items Needed Natural GasPropane/LP Removing Log Base Assembly From Fireplace Connecting Fireplace to GAS SupplyTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Checking GAS ConnectionsTest Pressures In Excess Of 1/2 Psig KPaGroove Installing Fireplace Hood and Screen HARD-WIRING FireboxThermostat Models For Your Safety Read Before Lighting Operating FireplaceLighting Instructions Thermostat Control Operation Manual Lighting ProcedureRemote Control Models For Your Safety Read Before Lighting To Turn OFF GAS To ApplianceSet flame adjustment knob to any level between HI and LO Blower Operation Optional HAND-HELD Remote OperationShutting Off Heater Thermostat Series Model HRC200 ON/OFF Series Model HRC100Main Burner Key Pad Lock FeatureInspecting Burners Pilot Flame PatternBurner Injector Holder and Pilot AIR Inlet Hole Cleaning MaintenanceService Hints Wiring Diagram Replacement PartsSpecifications Technical ServiceObserved Problem Possible Cause Remedy TroubleshootingDiagram, See Cleaning and Mainte Shut off gas supply Do not try to light any appliance Accessories Models VSGF36PTA, VSGF36NTA Illustrated Parts BreakdownParts List Models VSGF36PRA, VSGF36NRA KEY Part Number VSGF36PRA VSGF36NRA Description QTY Models VSGF36PTA, VSGF36NTA, VSGF36PRA and VSGF36NRA KEY Part Number Description QTY 116746-01A 116746-01A Warranty Information Keep this WarrantyLimited Warranty VENT-FREE GAS Fireplace System

VSGF36NRA, VSGF36NTA, VSGF36PTA, VSGF36PRA specifications

Desa VSGF36PRA, VSGF36PTA, VSGF36NTA, and VSGF36NRA are various models from a contemporary line of gas fireplaces that combine aesthetics, functionality, and advanced technology to enhance residential spaces. Each model offers unique features and characteristics designed to meet different consumer needs and preferences.

The VSGF36PRA model stands out with its radiant heat and realistic flame display, effectively mimicking the experience of a traditional wood-burning fireplace. Its easy installation process makes it a viable choice for both new constructions and retrofitting existing spaces. The model utilizes high-efficiency gas burning technology, ensuring a warm and cozy environment while maintaining energy savings. Furthermore, it boasts a stylish design that can seamlessly integrate into any living room setting.

The VSGF36PTA is another dynamic addition to the lineup, featuring a traditional appearance with modern advancements. This model is known for its programmable thermostat that allows homeowners to control the temperature more precisely. The patented burner system creates a beautiful and lifelike flame, adding to the ambiance of any room. Additionally, the VSGF36PTA is equipped with a safety shut-off feature, ensuring peace of mind for users.

In contrast, the VSGF36NTA model targets those who appreciate a contemporary design. With its sleek lines and minimalistic facade, it offers an elegant touch to modern homes. This model incorporates advanced electronic ignition and a remote control for effortless operation, allowing users to enjoy their fireplace with convenience. The high-efficiency venting system also ensures optimal performance with lower emissions, making it environmentally friendly.

Lastly, the VSGF36NRA model combines both performance and versatility. This unit is designed for flexible installation options, allowing it to fit into various spaces. The customizable flame height and adjustable fan speed are key features that enhance the user experience. In terms of heating capabilities, the VSGF36NRA is engineered to provide reliable warmth during colder months while ensuring high efficiency.

Overall, the Desa VSGF36 series offers a diverse range of options suitable for various aesthetic preferences and functional needs. Each model features cutting-edge technology, ensuring that homeowners can enjoy the beauty and warmth of a fireplace while benefiting from enhanced efficiency and safety features.
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