Desa VSGF36PTA, VSGF36NTA, VSGF36PRA Shut off gas supply Do not try to light any appliance

TROUBLESHOOTING

Continued

WARNING: If you smell gas

•Shut off gas supply.

•Do not try to light any appliance.

•Do not touch any electrical switch; do not use any phone in your building.

•Immediately call your gas supplier from a neighbor’s phone. Fol- low the gas supplier’s instructions.

•If you cannot reach your gas supplier, call the fire department.

IMPORTANT: Operating fireplace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will disappear over time.

OBSERVED PROBLEM POSSIBLE CAUSE REMEDY

Fireplace produces unwanted 1.	Heater burning vapors from
odors	paint, hair spray, glues, cleaners,
	chemicals, new carpet, etc. (See
	IMPORTANT statement above)
2.	Low fuel supply (propane/LP
	only)
3.	Gas leak. See Warning
	statement at top of page

1.Open window to ventilate room. Stop using odor caus- ing products while heater is running

2.Refill supply tank (propane/LP only)

3.Locate and correct all leaks (see Checking Gas Connec- tions, page 16)

Fireplace shuts off in use (ODS	1.	Not enough fresh air is avail-	1.	Open window and/or door for
operates)		able		ventilation
	2.	Low line pressure	2.	Contact local natural or pro-
				pane/LP gas company
	3.	ODS/pilot is partially	3.	Clean ODS/pilot (see Cleaning
		clogged		and Maintenance, page 25)
Gas odor even when control	1.	Gas leak. See Warning	1.	Locate and correct all leaks
knob is in OFF position		statement at top of page		(see Checking Gas Connec-
				tions, page 16)
	2.	Control valve or gas control	2.	Replace control valve or gas
		defective		control
Gas odor during combustion	1.	Foreign matter between con-	1.	Take apart gas tubing and
		trol valve and burner		remove foreign matter
	2.	Gas leak. See Warning	2.	Locate and correct all leaks
		statement at top of page		(see Checking Gas Connec-
				tions, page 16)
Dark residue on logs inside	1.	Improper log placement	1.	Properly locate logs (see In-
of their fireplace. Note: After	2.	Drafts or other air currents		stalling Logs, page 17)
removing all causes of residue			2.	Eliminate source of drafts
deposits, completely clean fire-		affecting flame pattern		around heater
place and appliance off residue	3.	Air holes at burner inlet	3.	Clean out air holes at burner
before reusing appliance		blocked		inlet. Periodically repeat as
				needed
	4.	Burner flame holes blocked	4.	Remove blockage
Log set cycles to pilot, but room	1.	Thermostat sensing bulb needs	1.	Reposition thermostat sensing
temperature drops to a lower		to be repositioned (Thermo-		bulb
than ideal level before log set		stat-Controlled Models Only)
comes back on	2.	Hand-held remote control is	2.	Move hand-held remote control
		too close to heater (Remote-
				unit farther away from the heater
		Ready Models Only)

30 www.desatech.com 116746-01A