Centro 03122008 EJ warranty Resolving Burner Performance Issues, Problem Identifying the Cause

Resolving BURNER Performance Issues

PROBLEM	IDENTIFYING THE CAUSE:
Burner will not light (with igniter	• Low or out of propane
or match)	• Cylinder or the gas supply valve is turned off
	• Positive connection has not been made between the tank and the regulator.
	Regulator will not allow fuel in the line
	• Burner port holes or venturi tubes are blocked
	• Venturi tubes are not properly seated over valve orifices
	• The Flow Limiting Device in the regulator has been activated
Burner lights with match but not with	• Loose Electrode Wire connection
igniter (NO SPARK)	• Broken electrode – ceramic casing around electrode damaged
	• Poor ground – igniter module connection not assembled properly
	• Battery Damaged or dead.
	• Faulty igniter
Fire at control knob and control panel	• Burner port holes, Venturi tubes, and/or gas jets are blocked
= Flash Fire	• Burner is improperly seated over gas jet
Yellow smoky flames	• Blocked Venturi tubes
	• Excess cooking salts on burner
Flame blows out on LOW	• High Wind condition – Adjust the placement of BBQ to shield from wind
	• Propane is running low
	• Burner improperly seated on gas jet
	• Flame Tamers (heat plates) are not in position
	• Flow limiting device in the regulator has been activated
	• NATURAL GAS MODELS: Installation issues related to incorrect size supply line
	installed and /or Water Column supply is not adequate for a BBQ BTU rating of
	this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ.
Burner does not get hot enough	• BBQ needs to be preheated for 10 minutes with a closed lid. Ambient tempera-
	tures will affect the performance of your BBQ. Always keep lid closed in colder
	temperatures.
	• Flow limiting device in regulator has been activated. See section, what is the
	flow limiting device?
	• NATURAL GAS MODELS: Installation issues related to incorrect size supply line
	installed and /or Water Column supply is not adequate for a BBQ BTU rating of
	this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ.
Low or incomplete flame (assuming	• Proper start up and shut down procedure not followed. Flow limiting device has
burners and Venturi tubes are free and	been activated and requires resetting
clear of blockages)	• Positive connection not made between tank and manifold.
	• Positive Vapour lock at coupling nut/LP cylinder connection not made. Discon-
	nect hose and regulator from LP Cylinder and reconnect correctly.
	• Flame Tamers (heat plates) are missing or not in position
	• NATURAL GAS MODELS: Installation issues related to incorrect size supply line
	installed and /or Water Column supply is not adequate for a BBQ BTU rating of
	this BBQ. Do not use a longer Natural Gas hose than is supplied with your BBQ.
Too much heat/ Excessive flare up	• Excessive fat in meat
	• Grease collection plate and grease cup need to be cleaned
	• Cooking system including flame tamers and cooking grates have a build up of
	grease that must be removed
	• Lower casting of the BBQ is clogged with grease
	• Must reduce cooking temperature according to the type of foods being cooked.

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