TROUBLESHOOTING
Problem | Possible Cause | Solution |
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Burner will not light | Burner not assembled cor- | See Assembly Instructions for installing the Burner. |
using the ignitor | rectly |
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Not pausing long enough before clicking the Igniter Button
No spark
When lighting the Burner,
Gas collector tab is bent (making too large or small of a gap between electrode and tab). By hand, bend gas collector tab back within a maximum of 3/16” gap to electrode. See page 16 Fig. 1 for details.
LP gas cylinder is empty
Coupling nut is not fully con- nected to regulator
Excess flow valve tripped in regulator
Take LP gas cylinder to licensed LP gas supplier to be refilled
Tighten coupling nut by hand about
Turn control knobs to “off” position and turn LP gas cylinder handle clockwise until it stops. Wait five minutes. Relight LP gas grill. If flame remains to be low, turn off gas at cylinder and grill. Disconnect the regulator from the LP gas cylinder. Reconnect the regulator to the LP gas cylinder. Perform a leak test. Relight grill. This will reset the excess flow valve.
Obstructions in burner | Clean burner (See Burner Maintenance in Care and |
| Maintenance section of this manual) |
Electrode and burner are wet | Dry electrode with clean cloth |
Wire is loose or disconnected | Reconnect the wire |
Wire is shorting (sparking between ignitor wire and electrode
Replace ignitor wire/electrode assembly (Call the Customer Service Department)
Burner will not light using a match
Burner not assembled cor- rectly
LP gas cylinder is empty
Excess flow valve tripped in regulator
Coupling nut is not fully con- nected to regulator
Obstructions in burner
See Step 8 - Install Burner page of the Assembly Instructions
Take LP gas cylinder to licensed LP gas supplier to be refilled
Turn control knobs to “off” position and turn LP gas cylinder handle clockwise until it stops. Wait five minutes. Relight LP gas grill.
Tighten coupling nut by hand about
Clean burner (See Burner Maintenance in Care and Maintenance section of this manual)
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