Panasonic CS-MKE9NB4U, CU-4KE31NBU Troubleshooting, Operating Range, Wired Remote Controller

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TROUBLESHOOTING

(BEFORE CALLING FOR SERVICE)

If your air conditioner does not work properly, first check the following points before requesting service. If it still does not work properly, contact your dealer or service center.

Trouble

Possible Cause

 

Remedy

 

 

 

 

Air conditioner does

1. Power failure.

1.

Restore power.

not run at all.

2. Leakage circuit

2.

Contact service

 

 

breaker tripped.

 

center.

 

3. Line voltage is too

3.

Consult your

 

low.

 

electrician or

 

 

 

dealer.

 

4. Batteries in remote

4.

Replace batteries.

 

controller have run

 

 

 

down.

 

 

 

 

 

OPERATION lamp

Trouble in system.

Contact service

blinks and air

 

center.

conditioner does not

 

 

 

operate.

 

 

 

 

 

 

Compressor runs but

Obstruction in front of

Remove obstruction.

soon stops.

condenser coil.

 

 

 

(Outdoor Unit)

 

 

 

 

 

 

Poor cooling (or

1. Dirty or clogged air

1.

Clean air filter to

heating) performance.

filter.

 

improve airflow.

 

2. Heat source or

2.

Eliminate heat

 

many people in

 

source if possible.

 

room.

 

 

 

3. Doors and/or

3.

Shut them to keep

 

windows are open.

 

the heat (or cold)

 

 

 

out.

 

4. Obstacle near air

4.

Remove it to ensure

 

intake or air

 

good airflow.

 

discharge port.

 

 

 

5. Thermostat is set

5.

Set the temperature

 

too high for cooling

 

lower (or higher).

 

(or too low for

 

 

 

heating).

 

 

 

6. (Outdoor

6.

(Consult your

 

temperature is too

 

dealer or try to use

 

low for heating.)

 

another heat

 

 

 

appliance.)

 

 

 

Clicking sound is

In heating or cooling

This is normal, and

heard from the air

operation, any plastic

the sound will soon

conditioner.

parts may expand or

disappear.

 

shrink due to a

 

 

 

sudden temperature

 

 

 

change. In this event,

 

 

 

a clicking sound may

 

 

 

occur.

 

 

 

 

 

 

OPERATION lamp

The use of cellular

1.

Turn off the power

lights but outdoor unit

phones near the air

 

then restart the air

will not run.

conditioner may cause

 

conditioner after a

 

disturbance to its

 

while.

 

normal operation.

2.

Consult your dealer.

 

 

 

 

 

TIMER lamp blinks

FLOAT SWITCH is

Contact service

(3 sec. interval) and

actived.

center.

air conditioner does

 

 

 

not operate.

 

 

 

 

 

 

 

OPERATING RANGE

The air conditioner is operable within the temperature ranges as listed below:

 

Temperature

Indoor air

Outdoor air

 

 

temperature

temperature

 

 

 

 

 

COOLING

Max.

95

°F DB /

115 °F DB

 

 

71

°F WB

 

 

 

 

 

 

 

 

 

Min.

67

°F DB /

14

°F DB

 

 

57

°F WB

 

 

 

 

 

 

 

 

HEATING

Max.

80

°F DB /

75

°F DB /

 

 

67

°F WB

65

°F WB

 

 

 

 

 

Min.

– DB / – WB

– DB / 0 °F WB

 

 

 

 

 

 

WIRED REMOTE CONTROLLER

Aseparately sold wired remote controller (CZ-RD515U) used with this air conditioner is also available. If you wish to use the wired remote control function, you will need to purchase the optional wired remote controller.

16

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Contents 11,900BTU / h 17,500BTU / hSafety Precautions Prohibit Table of Contents CZ-RD515U Applicable MULTI-OUTDOOR Units Temperature Indoor Air Intake Temp Outdoor Air Intake Temp Operating RangeIndoor Unit CS-MKE9NB4U & CZ-18BT1U SpecificationsUnit Specifications Indoor Unit 208VIndoor Unit CS-MKE12NB4U & CZ-18BT1U CS-MKE12NB4U & CZ-18BT1U Indoor Unit CS-KE18NB4UW & CZ-18BT1U CS-KE18NB4UW & CZ-18BT1U Major Component Specifications Indoor UnitIndoor Unit Body CS-MKE9NB4U Indoor Unit Panel CZ-18BT1UIndoor Unit Body CS-MKE12NB4U CB-CS-MKE12NB4UIndoor Unit Body CS-KE18NB4UW CB-CS-KE18NB4UOther Component Specifications CS-MKE12NB4U & CZ-18BT1U CS-KE18NB4UW & CZ-18BT1UDimensional Data ViewRefrigerant Flow Diagram Indoor Unit CS-KE18NB4UW & CZ-18BT1U Indoor unitElectric Wiring Diagrams Electrical DataMaintenance Disassembly ProcedureDisconnect the connectors in the control box Remove the air intake grillRemove the ceiling panel Remove the indoor air temperature sensor Remove the power box and control boxScrew Ground cable CN07 CN03 CN09 CN06 Remove the main body lower section Remove the drain pump and float switch Remove the heat exchanger sensorRemove the turbo fan and fan motor Remove the heat exchangerFunctions Operation FunctionsEmergency operation Auto cooling/heating operationTimer backup Lamp colorsProtective Functions Overload prevention during heatingFreeze prevention Cold-air prevention during heatingMethod of Self-Diagnostics Troubleshooting Before Calling for ServicePrecautions before Performing Inspection or Repair Self-diagnostics Lamps Indoor UnitUsing the TEST/T-RUN terminals Checking the Indoor and Outdoor UnitsReplace the controller Replace the circuit board or the fuseSerial Communication Error Identification Procedure Off Blinking IlluminatedBefore the Operation Condition E01From the previous page a Condition E12 Trouble Diagnosis of Fan Motor Indoor Fan MotorNoise Malfunction and Electromagnetic Interference Noise malfunctionElectromagnetic interference Locations most susceptible to noise Trouble CorrectionPage Appendix a CS-MKE9NB4U & CZ-18BT1U CS-MKE12NB4U & CZ-18BT1UCeiling Panel CZ-18BT1UModel No Indoor Units Features ContentsSafety Precautions Product InformationInstallation Location Safety InstructionsElectrical Requirements AvoidNames of Parts Unit Display and Operation ButtonRemote Controller Display SymbolsRemote Controller HR. Timer button 1-HOUR OFF Timer Temperature setting buttons TempMode selector button SensorUsing the Remote Controller Single/Multiple switchOperation with the Remote Controller Automatic OperationManual Operation StepHigh Power Mode Adjusting the Fan SpeedNight Setback Mode Setting the Timer Special RemarksHow to set the OFF time How to set the on timeHow to set daily ON/OFF repeat timer 1030 pm 710 am 1100 am Present timeUsing the 1-HOUR OFF Timer Adjusting the Airflow DirectionHour OFF Timer Operation together with the daily ON/OFF repeat timerCare and Cleaning When the air conditioner is not runningCleaning the flaps Cleaning the main unit and Remote ControllerHow to remove the filter How to remove the air intake grilleAir filter Care After a prolonged idle periodOperating Range TroubleshootingWired Remote Controller Specifications Model No Indoor UnitModel No Outdoor Unit Model No Ceiling PanelAppendix B CS-KE18NB4UW & CZ-18BT1UCS-KE12NB41 CU-KE12NK1CS-KE18NB4UW CU-KE18NKU CZ-18BT1UFan Only Installation Location DRY orange, Cool green and FAN green Remote Controller Display Remote Controller FAN Using the Remote Controller Operation with the Remote Controller Fan Only Special Remarks How to set the OFF time Sweep Cool Drysweep FAN Heat Care and Cleaning Air filter Max Min For Single use For Multiple Use For Single use Model No Outdoor Unit Indoor UnitCS-KE12NB41 Model No Ceiling Panel CZ-18BT1UFor Multiple use Page 852-6-4190-585-00-1 Contents For Indoor UnitPlease Read Before Starting When Servicing OthersTools Required for Installation not supplied Accessories Supplied with Unit TableGeneral Optional Copper Tubing KitInstallation Site Selection Additional Materials Required for InstallationIndoor Unit  direct sunlightEmbedding the Tubing and Wiring How to Install the Indoor Unit Preparation for SuspendingSuspending the Indoor Unit Placing the Unit Inside the CeilingInstalling the Drain Piping  Attach so that the hose bandFastener is on the side Drain portChecking the Drainage 10aInstalling the Ceiling Panel Indoor unit Gaps Ceiling surface Ceiling panelWiring the Ceiling Panel and the Indicator Attaching the air-intake grilleChecking After Installation When Removing the Ceiling Panel for ServicingAdjusting the Auto Flap Wiring Instructions General precautions on wiring For stranded wiring How to connect wiring to the terminal For Indoor UnitFor Outdoor Unit  For solid core wiring or F-cable How to Test Run the Air Conditioner Remote Controller Installation Position Rear side Remote control holderTo take out the remote controller, pull it forward Mounting on a WallAddress Switch Address Setting of the Remote ControllerConnecting a Home Automation Device Installation Check SheetAppendix D CZ-RD515UOperating Instructions Wired Remote Controller Model No. CZ-RD515UAutomatic Switching between Cooling and Heating Installation Location Timer and Present Time setting buttons SET buttonTimer Select button Remote Controller Display Automatic Operation Only for COOL/DRY/HEAT Model Remote Controller Display Heating Mode Only for COOL/DRY/HEAT ModelBackup function ProgrammedDaily on / OFF 910 pm 710 am 1130 pm Present timeUsing the 1-HOUR OFF Timer Page Appendix E Installation Instructions CZ-RD515U Parts supplied with the remote controller Remote controller installation guidelinesHow to install the remote controller Installation locationInstalling with in-wall junction box Installing directly onto the wallHow to wire the remote controller WI1011-0 Page DC1111-0
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CZ-18BT1U, CS-KE18NB4UW, CS-MKE12NB4U, CU-3KE19NBU, CU-4KE24NBU specifications

The Panasonic CS-KE18NB4UW and CU-KE12NK1, along with the CS-KE12NB41, CZ-18BT1U, and CU-KE18NKU, represent a suite of advanced air conditioning solutions built with cutting-edge technologies designed to provide optimal comfort, energy efficiency, and air quality in various settings.

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In conclusion, the Panasonic CS-KE18NB4UW, CU-KE12NK1, CS-KE12NB41, CZ-18BT1U, and CU-KE18NKU air conditioning units exemplify innovation and efficiency. With their inverter technology, air purification features, compact designs, and smart functionalities, they stand out as ideal choices for maintaining comfortable and healthy indoor environments throughout the year.