Fisher-Price 73530 owner manual Problems and Solutions Guide

Problems and Solutions Guide

Problem	Possible Cause	Solution
Scooter runs sluggishly	Undercharged battery	Charge the battery. A new battery should have been
		charged for at least 18 hours before using the scooter for
		the first time. After first-time use, recharge the battery for at
		least 14 hours after each use. Never charge the battery
		longer than 30 hours.
		Check all connections. Make sure the charger connector is
		plugged into the battery, and that the charger is plugged
		into the wall.
		Make sure power flow to the wall outlet is “ON”.
	Battery needs charging	Be sure to charge the battery after each use.

Battery is old and will not accept full charge

Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on the scooter use and use conditions. Replace the battery with a new Power Wheels® 12 volt 12 Ah rechargeable battery. Do not substitute parts.

	Scooter is overloaded	Make sure you do not overload the scooter by allowing
		more than 1 rider at one time, by exceeding the 150 lb.
		maximum weight capacity, or by towing objects behind
		the scooter.
	Driving conditions are too stressful	Use only on generally level ground.
Sometimes the scooter doesn’t	Loose wire or connector	Check all wires around the motors and all connectors to
run, but other times it does		make sure they are tight.
	Motor or electrical switch damage	Contact your local Power Wheels® authorized service
		center for diagnosis and repair.
	Brake is not properly adjusted	If there is a gap between the brake handle and the brake
		base, the scooter will not run. You need to adjust the brake
		so that it is tight, and there is no gap. Please refer to section
		F, Adjusting the Brakes, page 10.
When the throttle button is	Loose wire or connector	Check all wires around the motor and all connectors
pressed, the scooter won’t run		to make sure they are tight.
without a push
	“Dead Spot” on motor	Contact your local Power Wheels® authorized service
		center for diagnosis and repair.
Charger gets warm during use	It is normal for some chargers to get	No action required.
	warm during use and is not reason
	for concern.	If your charger does not get warm during
		use, it does not mean that it is not working properly.

Battery makes a sizzling or gurgling noise when charging

It is normal for some batteries to	No action required.
make noise and swell slightly while
charging and is not reason for	If your battery does not make noise or swell slightly
concern.	during charging, it does not mean that it is
	not accepting the charge.

If, after reviewing the Problems and Solutions Guide, the scooter still fails to operate, please contact your nearest authorized service center (see page 24) or contact Power Wheels® Consumer Relations toll-free at 1-800-348-0751.

Hint: For faster service when calling Consumer Relations, completely charge the battery before calling and have the following available by the phone:

•scooter,

•scooter model number (see label in battery compartment),

•scooter production run number (see label in battery compartment).

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