Problems and Solutions Guide

Problem	Possible Cause	Solution
Scooter was running but	Loose wire or loose connectors	Check all wires and connectors. Make sure the motor
suddenly stopped		harness connector is plugged into the battery, and that
		there are no loose wires around the motor.

	Tripped thermal fuse	Each Power Wheels® 12 volt 12Ah battery has a built-in
		thermal fuse. A thermal fuse may “trip” and shut down
		operation of the scooter if the scooter is overloaded or the
		driving conditions too severe. The fuse will automatically
		reset itself after approximately 25 seconds, allowing the
		scooter to resume normal operation. To avoid repeated
		automatic shutdowns, do not overload the scooter by
		exceeding the 150 lb. maximum weight capacity or by
		towing anything behind the scooter. Do not drive up hills or
		run into fixed objects, which can cause the wheels to stop
		spinning while power is still being supplied to the motor. If a
		thermal fuse continually trips, contact your local Power
		Wheels® authorized service center.

	Brake is not properly adjusted	If there is a gap between the brake handle and the brake
		base, the scooter will not run. You need to adjust the brake
		so that it is tight, and there is no gap. Please refer to section
		F, Adjusting the Brakes, page 10.

Short run time (less than	Undercharged battery	Charge the battery. A new battery should have been
1 - 3 hours per charge)		charged for at least 18 hours before using the scooter for
		the first time. After first-time use, recharge the battery for
		at least 14 hours after each use. Never charge the
		battery longer than 30 hours.

		Check all wires and connections. Make sure the charger
		connector is plugged into the battery, and that the charger
		is plugged into the wall.

		Make sure power flow to the wall outlet is “ON”.

	Overcharged battery	Do not charge the battery longer than 30 hours. If you
		suspect that your battery is damaged as a result of
		overcharging, contact your local Power Wheels® authorized
		service center. They can test your battery for you.

	Battery is old and will not	Even with proper care, a rechargeable battery does not
	accept full charge	last forever. Average battery life is 1 to 3 years depending
		on scooter use and use conditions. Replace the battery with
		a new Power Wheels® 12 volt 12 Ah rechargeable battery.
		Do not substitute parts.

	Tripped thermal fuse	Each Power Wheels® 12 volt 12 Ah battery has a built-in
		thermal fuse. A thermal fuse may “trip” and shut down
		operation of the scooter if the vehicle is overloaded or the
		driving conditions too severe. The fuse will automatically
		reset itself after approximately 25 seconds, allowing the
		scooter to resume normal operation. To avoid repeated
		automatic shutdowns, do not overload the scooter by
		exceeding the 150 lb. maximum weight capacity or by
		towing anything behind the scooter. Do not drive up hills or
		run into fixed objects, which can cause the wheels to stop
		spinning while power is still being supplied to the motor.
		If a thermal fuse continually trips, contact your local
		Power Wheels® authorized service center.