Cisco Systems OL-31386-01 specifications Troubleshooting

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c.If the LED blinks sequentially for more than 5 minutes, the access point is unable to find its primary, secondary, and tertiary Cisco wireless LAN controller. Check the connection between the access point and the Cisco wireless LAN controller, and be sure the access point and the Cisco wireless LAN controller are either on the same subnet or that the access point has a route back to its primary, secondary, and tertiary Cisco wireless LAN controller. Also, if the access point is not on the same subnet as the Cisco wireless LAN controller, be sure that there is a properly configured DHCP server on the same subnet as the access point. See the “Configuring DHCP Option 43 and DHCP Option 60” section on page 39 for additional information.

Step 3 Reconfigure the Cisco wireless LAN controller so that it is not the Master.

Note A Master Cisco wireless LAN controller should be used only for configuring access points and not in a working network.

10Troubleshooting

If you experience difficulty getting your access point installed and running, look for a solution to your problem in this guide or in additional access point documentation. These, and other documents, are available on Cisco.com.

Guidelines for Using Cisco Aironet Lightweight Access Points

Keep these guidelines in mind when you use 2702 series lightweight access points:

The access point can only communicate with Cisco wireless LAN controllers.

The access point does not support Wireless Domain Services (WDS) and cannot communicate with WDS devices. However, the controller provides functionality equivalent to WDS when the access point joins it.

CAPWAP does not support Layer 2. The access point must get an IP address and discover the controller using Layer 3, DHCP, DNS, or IP subnet broadcast.

The access point console port is enabled for monitoring and debug purposes. All configuration commands are disabled when the access point is connected to a controller.

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Contents Cisco Aironet 2700 Series Access Points OL-31386-01 Last Updated March 31 About this Guide Introduction to the Access PointImportant Safety Instructions Safety Instructions20A. Statement External Antennas ConfigurationsUnpacking Regulatory Domains Internal AntennasAccess Point Ports and Connections top-2702E Model Access Point Ports and ConnectorsAccess Point LED Indicator top-2702I Model 352657 Controller Discovery Process Configuring the Access PointPreparing the Access Point Performing a Pre-Installation Configuration Installation SummaryController Layer 3 devices Cisco Aironet access points Pre-Installation Configuration SetupPage Deploying the Access Point on the Wireless Network Mounting the Access PointGuidelines for Using Cisco Aironet Lightweight Access Points TroubleshootingChecking the Access Point LED Using Dhcp OptionLED Troubleshooting the Access Point Join Process Page For Home or Office USE Declarations of Conformity and Regulatory InformationPage Vcci Statement for Japan 03-6434-6500 Industry Canada Canadian Compliance Statement Statement 371-Power Cable and AC AdapterFrench Translation Access Point Models Page Page Generic Discussion on RF Exposure Declaration of Conformity for RF ExposureThis Device Meets FCC Guidelines for Exposure to Radio Waves MPE Additional Information on RF Exposure Chinese Translation English Translation Operation of Cisco Aironet Access Points in Brazil Portuguese Translation Declaration of Conformity StatementsConfiguring Dhcp Option 43 and Dhcp Option Add the option 60 line using the following syntax Access Point Specifications