Troubleshooting

You stepped on the scale before “0.0” appeared on the display. Wait until “0.0” appears, then step on the scale.

“- EE -” appears on the display

Reading cannot be obtained if the weight capacity is exceeded.

If it is during weight measuring process, there is no memory of your personal data. Please program your personal data.

If it is during Recall function, there is no history of your weight data.

“LO” appears on the display

Two lithium batteries are low. Please change the batteries immediately.

Blue backlight of LCD disappeared

9-volt battery is dead. Please change the battery immediately.

All bars are displayed and 00% is shown in Goal

You over-achieved your goal. No bar and % in Goal will be displayed.

This happens when the difference between your goal weight and initial weight is less than 10 lb or 5 kg.

If you change your personal data (i.e., height or goal weight) the history will be deleted. Battery replacement will not cause the loss of history.

If you replace the batteries, the calendar and time settings will be lost. Please follow the instructions on setting (resetting) calendar and time.